Samsung Telephone ITP 5012L User Guide

IP Phone  
ITP-5012L  
User Guide  
 
 
ii  
COPYRIGHT  
This manual contains the information, which is proprietary to SAMSUNG Electronics Co., Ltd.  
and is protected by copyright. No information contained herein may be copied, translated,  
transcribed or duplicated for any commercial purposes or disclosed to third parties in any form  
without the prior written consent of SAMSUNG Electronics Co., Ltd.  
TRADEMARKS  
ITP-5012L is a registered trademark of SAMSUNG. Product names mentioned in this document  
may be trademarks and/or registered trademarks of their respective companies.  
Please read this Guide before using the ITP-5012L IP phone, and follow the instructions to use the ITP-5012L IP  
phone safely and correctly.  
SAMSUNG reserves the right to change information contained in this guide for the system improvement,  
standardization and other technical reasons without prior notice. For further information on the updated manual,  
contact your Samsung Authorised reseller.  
©2003 SAMSUNG Electronics Co., Ltd. All rights reserved.  
 
iii  
ABOUT THIS G UIDE  
This is a User’s guide provides instructions for the use of Samsung’s latest ITP-  
5012L large LCD IP Phone that can be used in conjuction with the Samsung  
Enterprise IP Solutions System.  
Please take the time to study this guide to become familiar with the operation of  
your ITP 5012L phone and the benefits this new IP technology can provide. Keep  
this guide handy. You may need to look up instructions for infrequently used  
features.  
Learning to use the power of the ITP 5012L phone will simplify your  
communication needs.  
Conventions  
The following conventions are used in this document to assist your understanding  
of and to get the most out of your Samsung ITP 5012L pphone.  
Warning  
Indicates a potentially hazardous situation, which if not avoided, could result in  
serious injury or major damage to your ITP 5012L phone.  
Caution  
Indicates a potentially hazardous situation, which if not avoided, may result in  
injury or damage to your ITP 5012L phone t. It may also be used to alert against  
unsafe practices.  
Note  
Indicates additional information for reference  
 
iv  
SAFETY C ONC ERNS  
For product safety and correct operation, the following information must be given  
to the operator/user and shall be read before the installation and operation.  
Symbols  
Caution  
Indication of a general caution  
Restriction  
Indication for a prohibited action when using the product  
Instruction  
Indication for a required action  
C AUTIONS  
 
v
The ITP-5012L IP phone is supplied with a AC power adapter and this  
adaptor must be used.  
If an alternative power adapter is used for, the ITP-5012L IP phone this may  
result in serious damage and voids the warranty.  
Be careful not to connect the network LAN cable to the PC connector of  
the ITP 5012L phone.  
If the LAN network cable is connected to the PC connection port of the phone,  
both telephone and PC communications will be lost.  
Avoid placing objects containing water near the IP phone.  
Do not put objects that contain water such as vases, cups, cosmetics, and  
medicines, near the IP phone. Moisture in the IP phone may cause fire and  
electric shocks.  
Do not install the IP phone in the following locations:  
- In direct sunlight or near a heater  
- Areas of high humidity or flowing water  
- Areas with temperature extremes or volatile changes in temperature.  
-Dusty or dirty areas  
Use a soft dry cloth to clean the IP phone.  
Do not use chemical solvents like wax, benzene, alcohol, thinner, mosquito spray,  
aerosol, lubricant, and detergent to clean your ITP-5012L phone.  
Do not separate, repair nor remodel the IP phone arbitrarily  
 
vi  
If a repair is needed, please call your Authorised Samsung Service Agent.  
If items are missing or damagedfound when you opened the phone package,  
please contact your Authorised Samsung Reseller where you purchased the  
phone to ask for information.  
TABLE OF C ONTENTS  
ABOUT THIS GUIDE.....................................................................................................iii  
Conventions ......................................................................................................................iii  
SAFETY CONCERNS.................................................................................................. iv  
Symbols ........................................................................................................................... iv  
Chapter1 Things You Should Know.........................................................................1-1  
Introduction to ITP-5012L ....................................................................................................1-1  
Main Features................................................................................................................1-1  
Front Panel of the ITP-5012L...............................................................................................1-2  
Dial Button......................................................................................................................1-2  
Select Button..................................................................................................................1-3  
Volume Button ...............................................................................................................1-3  
Screen Button ................................................................................................................1-3  
Conference Button.........................................................................................................1-3  
Transfer Button ..............................................................................................................1-3  
Hold Button ....................................................................................................................1-4  
Speaker Button ..............................................................................................................1-4  
Navigation Button...........................................................................................................1-4  
LCD Panel and Screen Configuration............................................................................1-6  
Scroll Key.......................................................................................................................1-7  
Microphone ....................................................................................................................1-7  
 
vii  
Status Indicator..............................................................................................................1-7  
Transfer/Hold/Speaker Button LED ...............................................................................1-7  
Rear Panel of ITP-5012L.....................................................................................................1-8  
Bottom Panel of ITP-5012L..................................................................................................1-9  
Chapter2 Assembling ITP-5012L.............................................................................2-1  
Before you use the ITP-5012L.............................................................................................2-1  
Checking the parts in the ITP-5012L package...............................................................2-1  
Installing the ITP-5012L.......................................................................................................2-2  
Chapter  
3
Getting Started........................................................................................3-1  
Booting the ITP-5012L.........................................................................................................3-1  
Environment Setting Mode...................................................................................................3-2  
Menu Structure ..............................................................................................................3-3  
Using the Buttons in Edit Mode......................................................................................3-5  
Setting Environment ............................................................................................................3-6  
Tel. Number Set/Modify .................................................................................................3-6  
Network Set/Modify........................................................................................................3-6  
Load & Upgrade Set/Modify...........................................................................................3-9  
Authentication Server Related Set/Modify...................................................................3-10  
Completion of Settings.......................................................................................................3-11  
Chapter  
4
Basic Features........................................................................................4-1  
Dialling from Recent Call Log ..............................................................................................4-1  
Dialling from the Outgoing/Incoming Menu..........................................................................4-2  
Dialling Most Recent Outgoing/Incoming Number ...............................................................4-3  
Speed Dialling .....................................................................................................................4-3  
Calling through Speakerphone ............................................................................................4-3  
 
viii  
Calling through Handset ......................................................................................................4-4  
Answering Calls...................................................................................................................4-5  
Conference Calls .................................................................................................................4-6  
Load Group....................................................................................................................4-7  
Connecting Conference. ................................................................................................4-8  
Screen Features ..................................................................................................................4-9  
Dialling Directly from the AOM screen.........................................................................4-10  
Soft Menu.....................................................................................................................4-12  
Executive/Secretary...........................................................................................................4-13  
Executive Status Display .............................................................................................4-13  
Executive/Secretary Message .....................................................................................4-14  
Message............................................................................................................................4-17  
Leaving Messages.......................................................................................................4-17  
Message Cancel ..........................................................................................................4-17  
Confirming/ Returning/ Deleting Messages .................................................................4-18  
Chapter  
5
Soft Menus..............................................................................................5-1  
Entering the Soft Menu screen ............................................................................................5-1  
Menu Selection ..............................................................................................................5-2  
Soft Menu.......................................................................................................................5-2  
Last Redial...........................................................................................................................5-3  
Automatic Redial/Retry ..................................................................................................5-3  
Save/Repeat........................................................................................................................5-3  
Speed Dial...........................................................................................................................5-5  
Directory ..............................................................................................................................5-6  
Universal Answer.................................................................................................................5-6  
Page Pickup ......................................................................................................................5-10  
SVMi Message ..................................................................................................................5-10  
Page..................................................................................................................................5-12  
Internal Page................................................................................................................5-12  
 
ix  
External Page ..............................................................................................................5-13  
All Page........................................................................................................................5-13  
Call Park And Page......................................................................................................5-13  
Do Not Disturb...................................................................................................................5-14  
Setting DND.................................................................................................................5-14  
Cancelling DND ...........................................................................................................5-14  
Meet Me Page ...................................................................................................................5-15  
Status Message.................................................................................................................5-16  
In/Out Group......................................................................................................................5-17  
OHVA BLOCK ...................................................................................................................5-17  
Timer .................................................................................................................................5-18  
Call Duration Timer......................................................................................................5-18  
Timer Function.............................................................................................................5-18  
Chapter  
6
Application Program Menus....................................................................6-1  
About Main Menu.................................................................................................................6-1  
How to Select an Item..........................................................................................................6-2  
Using the PhoneBook..........................................................................................................6-3  
Searching a Telephone Number....................................................................................6-4  
Querying and Dialling Recent Caller IDs .....................................................................6-17  
Querying and Dialling Recent Called Numbers ...........................................................6-19  
Registering Telephone Numbers.................................................................................6-21  
Editing Groups .............................................................................................................6-23  
Deleting All Telephone Numbers.................................................................................6-25  
Checking Users Own Extension Number....................................................................6-26  
Using the Electronic Note ............................................................................................6-27  
Enabling a Wakeup Call...............................................................................................6-28  
Setting an Alarm Clock ................................................................................................6-29  
Managing a Schedule ..................................................................................................6-30  
Using a Memo pad.......................................................................................................6-35  
Using a Calculator........................................................................................................6-38  
Searching Time in Cities around the World .................................................................6-40  
 
x
D-DAY Plus..................................................................................................................6-42  
Unit Convert.................................................................................................................6-45  
Message............................................................................................................................6-47  
Received Message ......................................................................................................6-48  
Sent Message..............................................................................................................6-54  
Text Message Box .......................................................................................................6-57  
Setting Ring type/Volum ....................................................................................................6-60  
Selecting Ring Type.....................................................................................................6-61  
Setting the Ringer Volume...........................................................................................6-62  
Setting OffHook volume...............................................................................................6-63  
Setting Handset Volume ..............................................................................................6-64  
Setting Speaker Volume ..............................................................................................6-64  
Setting Broadcast Volume ...........................................................................................6-65  
Call forwarding...................................................................................................................6-66  
Configuring the phone .......................................................................................................6-69  
Changing a Password..................................................................................................6-70  
Locking a Phone ..........................................................................................................6-71  
Setting Answering Mode..............................................................................................6-73  
Setting Boss Answering Mode.....................................................................................6-75  
Setting a Language......................................................................................................6-77  
Setting the Method of CID Display...............................................................................6-78  
Setting an Absent Message.........................................................................................6-80  
Displaying Internal Calls ..............................................................................................6-82  
Entering a Users Name...............................................................................................6-83  
Annex  
A
Additional Information.............................................................................. A-1  
Absence Message Code and Message .............................................................................. A-1  
Entering Characters............................................................................................................ A-2  
Selecting Entering Mode............................................................................................... A-2  
Entering Characters...................................................................................................... A-3  
Supporting Samsung Network SYNC Program................................................................... A-5  
 
xi  
List of Figures  
Figure 1.1 Front Panel of the ITP-5012L .....................................................................1-2  
Figure 1.2 Status Screen of the LCD Panel.................................................................1-7  
Figure 1.3 Rear Panel of the ITP-5012L......................................................................1-8  
Figure 1.4 Bottom Panel of the ITP-5012L ..................................................................1-9  
Figure 2.1 Components of the ITP-5012L Package ....................................................2-1  
Figure 2.2 Connecting the Handset to the ITP-5012L.................................................2-2  
Figure 2.3 Adding the Desk Support into the ITP-5012L.............................................2-3  
Figure 2.4 Connecting the LAN cable to the ITP-5012L..............................................2-3  
Figure 2.5 Connecting PC to the ITP-5012L................................................................2-4  
Figure 2.6 Connecting Power adapter to the ITP-5012L.............................................2-5  
Figure 2.7 Connecting the Recording Device to the Phone ........................................2-6  
Figure 4.1 Recent Call Log ..........................................................................................4-1  
Figure 4.2 PhoneBook .................................................................................................4-2  
Figure 4.3 Call Receipt Message.................................................................................4-5  
Figure 4.4 Conference Group......................................................................................4-6  
Figure 4.5 Load Group.................................................................................................4-7  
Figure 4.6 Conference Connection Status ..................................................................4-8  
Figure 4.7 Basic Screen when using the Screen Button .............................................4-9  
Figure 4.8 AOM screen................................................................................................4-9  
Figure 4.9 Soft Menu screen......................................................................................4-10  
Figure 4.10 Executive Status Display Screen ............................................................4-10  
Figure 4.11 Executive Status Display ........................................................................4-13  
Figure 4.12 Selecting Executive/Secretary Message Recipient.................................4-14  
Figure 4.13 Selecting Executive/Secretary Message.................................................4-15  
Figure 4.14 Entering Executive/Secretary Message ..................................................4-15  
Figure 5.1 Soft Menu screen........................................................................................5-1  
Figure 6.1 Main Menu Screen of Applications.............................................................6-1  
Figure 6.2 Selecting the [Phone Book] Menu ..............................................................6-3  
Figure 6.3 PhoneBook .................................................................................................6-3  
 
xii  
Figure 6.4 Selecting the [Search] Menu ......................................................................6-4  
Figure 6.5 Sub-Menus of the [Search] Menu...............................................................6-4  
Figure 6.6 Selecting the [By speed dial #] Menu .........................................................6-5  
Figure 6.7 Selecting the [By name] Menu....................................................................6-7  
Figure 6.8 Checking Information on the Telephone Number.......................................6-9  
Figure 6.9 Selecting the [By phone number] Menu ...................................................6-10  
Figure 6.10 Selecting [By group] Menu ......................................................................6-13  
Figure 6.11 Group List ................................................................................................6-13  
Figure 6.12 Checking Information on a Telephone Number.......................................6-14  
Figure 6.13 Selecting the [By time] Menu...................................................................6-15  
Figure 6.14 Searching a Telephone Number By Time ...............................................6-15  
Figure 6.15 Checking Information on a Telephone Number.......................................6-16  
Figure 6.16 Selecting the [Outgoing] Menu ................................................................6-17  
Figure 6.17 Recent Outgoing Calls.............................................................................6-17  
Figure 6.18 Checking Information on Outgoing Calls.................................................6-18  
Figure 6.19 Selecting the [Incoming] Menu ................................................................6-19  
Figure 6.20 Recent Incoming Calls.............................................................................6-19  
Figure 6.21 Checking Information on the Number of Incoming Calls.........................6-20  
Figure 6.22 Selecting the [New number] Menu ..........................................................6-21  
Figure 6.23 Entering Characters in the New Number Items.......................................6-22  
Figure 6.24 Selecting the [Edit Group] Menu..............................................................6-23  
Figure 6.25 Group List ................................................................................................6-24  
Figure 6.26 Selecting the [Delete all] Menu................................................................6-25  
Figure 6.27 Selecting the [My own number] Menu.....................................................6-26  
Figure 6.28 Checking the [My own number]...............................................................6-26  
Figure 6.29 Selecting the [E-Diary] Menu...................................................................6-27  
Figure 6.30 Sub-Menus of the [E-Diary] Menu ...........................................................6-27  
Figure 6.31 Selecting the [Wakeup call] Menu ...........................................................6-28  
Figure 6.32 Setting a Wakeup Call.............................................................................6-28  
Figure 6.33 Selecting the [Alarm] Menu .....................................................................6-29  
Figure 6.34 Setting an Alarm Clock............................................................................6-29  
Figure 6.35 Selecting the [Daily planner] Menu..........................................................6-30  
Figure 6.36 Specifying Dates to be Registered ..........................................................6-31  
Figure 6.37 Schedule Setting......................................................................................6-31  
Figure 6.38 Selecting the [Daily planner] Menu..........................................................6-32  
Figure 6.39 Selecting the Schedule of Registered Dates...........................................6-32  
 
xiii  
Figure 6.40 Selecting the [Daily planner] Menu..........................................................6-33  
Figure 6.41 Selecting the Schedule to be Deleted. ....................................................6-34  
Figure 6.42 Selecting the [Memo pad] Menu..............................................................6-35  
Figure 6.43 Entering Notes.........................................................................................6-35  
Figure 6.44 Selecting the [Memo pad] Menu..............................................................6-36  
Figure 6.45 Memo List ................................................................................................6-36  
Figure 6.46 Selecting the [Calculator] Menu...............................................................6-38  
Figure 6.47 Calculator.................................................................................................6-38  
Figure 6.48 Selecting the [World Time] Menu ............................................................6-40  
Figure 6.49 Checking World Time ..............................................................................6-40  
Figure 6.50 Selecting the [D-Day Plus] Menu.............................................................6-42  
Figure 6.51 D-Day Search List....................................................................................6-42  
Figure 6.52 D-Day Date Entry.....................................................................................6-43  
Figure 6.53 D-Day Add ...............................................................................................6-43  
Figure 6.54 D-Day Search Item..................................................................................6-44  
Figure 6.55 Selecting the [Unit Convert] Menu...........................................................6-45  
Figure 6.56 Sub Menus of [Unit Convert] Menu .........................................................6-45  
Figure 6.57 Unit Selection Screen..............................................................................6-46  
Figure 6.58 Unit Conversion Result Screen ..............................................................6-46  
Figure 6.59 Selecting [Message] Menu ......................................................................6-47  
Figure 6.60 Text Message Main Screen.....................................................................6-47  
Figure 6.61 Selecting [Received] Menu......................................................................6-48  
Figure 6.62 Received Message Box...........................................................................6-48  
Figure 6.63 Received Text Message Box...................................................................6-49  
Figure 6.64 Confirm Message.....................................................................................6-50  
Figure 6.65 Notice Interval..........................................................................................6-51  
Figure 6.66 Notice Sound Selection ...........................................................................6-52  
Figure 6.67 Message Display Screen.........................................................................6-53  
Figure 6.68 Selecting the [Sent] Menu .......................................................................6-54  
Figure 6.69 Sent Message Box ..................................................................................6-54  
Figure 6.70 Write New Message ................................................................................6-55  
Figure 6.71 Draft.........................................................................................................6-56  
Figure 6.72 Sent Message Box ..................................................................................6-57  
Figure 6.73 Selecting the [Draft] Menu.......................................................................6-58  
Figure 6.74 Draft.........................................................................................................6-58  
Figure 6.75 Selecting the [Volume] Menu...................................................................6-60  
 
xiv  
Figure 6.76 Sub Menus of [Sound/Volume] Menu......................................................6-60  
Figure 6.77 Selecting the [Ring Type] Menu ..............................................................6-61  
Figure 6.78 Setting the Ring Type (Melody)...............................................................6-61  
Figure 6.79 Selecting [Ringer Volume] Menu.............................................................6-62  
Figure 6.80 Setting the Ringer Volume.......................................................................6-62  
Figure 6.81 Selecting the [OffHook Volume] Menu ....................................................6-63  
Figure 6.82 Setting the OffHook Volume....................................................................6-63  
Figure 6.83 Selecting the [Handset Volume] Menu....................................................6-64  
Figure 6.84 Setting the Handset Volume....................................................................6-64  
Figure 6.85 Selecting [Speaker Volume] Menu ..........................................................6-65  
Figure 6.86 Setting the Speaker Volume....................................................................6-65  
Figure 6.87 Selecting the [Broadcast Volume] ...........................................................6-66  
Figure 6.88 Setting the Broadcast Volume.................................................................6-66  
Figure 6.89 Selecting the [Forward] Menu..................................................................6-67  
Figure 6.90 Setting the Call Forwarding .....................................................................6-67  
Figure 6.91 Selecting the [Config] Menu ....................................................................6-69  
Figure 6.92 Sub Menus of [Config] Menu...................................................................6-69  
Figure 6.93 Selecting the [Password] Menu...............................................................6-70  
Figure 6.94 Entering Password...................................................................................6-70  
Figure 6.95 Selecting the [Lock] Menu .......................................................................6-71  
Figure 6.96 List of Phone Lock...................................................................................6-72  
Figure 6.97 Selecting the [Answering Mode] Menu....................................................6-73  
Figure 6.98 Specifying Answering Mode ....................................................................6-73  
Figure 6.99 Selecting the [Boss Answering] Menu.....................................................6-75  
Figure 6.100 Setting Boss Answering Mode................................................................6-75  
Figure 6.101 Selecting the [LANGUAGE] Menu..........................................................6-77  
Figure 6.102 Setting a LANGUAGE ............................................................................6-77  
Figure 6.103 Selecting the [CID Display] Menu...........................................................6-78  
Figure 6.104 Setting CID Display Mode ......................................................................6-79  
Figure 6.105 Selecting the [Absent Msg.] Menu..........................................................6-80  
Figure 6.106 Setting an Absent Message....................................................................6-80  
Figure 6.107 Entering an Absent Message .................................................................6-81  
Figure 6.108 Selecting the [Internal call] Menu ...........................................................6-82  
Figure 6.109 Specifying Internal Call Display Mode....................................................6-82  
Figure 6.110 Selecting the [My Name] Menu ..............................................................6-83  
Figure 6.111 Entering My Name..................................................................................6-83  
 
xv  
List of Tables  
Table 1.1 Status Indicator............................................................................................1-7  
Table 3.1 Usage of Buttons Used for Editing...............................................................3-5  
Table A.1 List of Absence Messages ......................................................................... A-1  
Table A.2 Location of Alphabet Letters on Dial Buttons............................................. A-3  
 
 
1-1  
C ha pter1 Things You Should Know  
In this chapter, the ITP-5012L IP Phone is briefly introduced and the shape, name  
and features of each part of ITP-5012L are carefully described.  
Introduc tion to ITP-5012L Phone  
The ITP-5012L IP phone represents a new era for voice and date  
communications.The ITP 5012L uses Internet Protocol (IP) to send/receive voice  
and data. For voice communication, the ITP-5012L IP phone uses your existing  
data network connection in your home or office. There is no need for a separate  
telephone connection reducing your communication infrastructure costs.The ITP-  
5012L IP phone has a large LCD that simplifies access to important information  
and features using the navigation buttons.  
Main Features  
The ITP-5012L IP phone has a total of 12 Select buttons associated with the  
LCD panel. To access the information or feature displayed on LCD panel,  
simply press the related Select button next to the LCD panel.  
Samsung Enterprise IP Solution systems provide a number of convenient  
features, such as call forwarding , caller ID, paging, voice and text messaging,  
DND, call pickup, and speed dial functions. The ITP 5012L phone allows the  
user to access most of these features using the Select buttons.. Each IPT 5012L  
phone can be tailored to each user’s individual requirements  
The IP phone, in additon to the dial buttons, has a number of dedicated  
function buttons such as: volume control buttons; , a conference button used to  
make conference calls; a transfer button to transfer callers to another phone  
user;a hold button that places the current caller on hold; and a speaker button  
which allows you to speak to your callers with your hands free. Also, the IP  
phone has navigation buttons that guide you in the use specific ITP 5012L  
phone functions, such as the Phonebook, electronic diary, Text messaging,  
volume control, call forwarding, and executive/ secretary hot line functions. In  
addition, there is the screen button to change the screen mode and a scroll key  
 
Chapter 1 Things You Should Know  
1-2  
to scroll between the various functions on the LCD panel.  
The ITP 5012L phone has a phone status indicator to allow you to see the  
status of your phone when away from your desk. It indicates such things as  
received messages, incoming calls and recalling calls.Icons on the LCD panel  
also clearly indicate what options are set on the phone and presents the call  
status and other information.  
Front Pa nel of the ITP-5012L  
The name and features of each part of ITP-5012L IP phone will be given in detail  
below.  
LCD Panel  
Select buttons (6)  
Select buttons (6)  
Status Indicator  
Volume Button  
Screen Button  
Scroll Button  
Navigation Button  
Microphone  
Dial Button  
Speaker Button  
Hold Button  
Conference  
Transfer Button  
Figure 1.1 Front Panel of the ITP-5012L  
Dial Button  
The dial buttons are used to enter numbers and alpha characters. They are  
composed of [0]-[9] digits, as well as the [*] and [#] buttons. Alphabet characters  
can also be entered usingthe dial buttons. For convenienceyou can make a call to  
one of your phonebook speed dial number by pressing the related dial button for  
 
1-3  
more than 2 seconds.  
Select Button  
A total of 12 Select buttons are positioned on the left and right side of LCD panel:  
6 Select buttons on each side of LCD panel. To select a specific item on the LCD  
panel, the users can simply press the Select button next to that item.  
Volume Button  
The volume button is used to adjust the volume of the handset, speakerphone,  
ringer, background music and page announcements. The [u] button lowers the  
sound volume and the [t] button increase the sound volume.  
Screen Button  
The ITP-5012L IP phone has a number of screens of information including, the  
Idle screen, Programmable features screen and Fixed features screen. The Screen  
button is used to select the required screen.  
Conference Button  
This button is used to make a conference call among a group of up to 5 people ,  
including the user. If this button is pressed in idle mode, the setup screen for a  
conference call will appear on the LCD panel. The conference participants phone  
numbers can be entered directly.  
Transfer Button  
Pressing the Transfer button during a call will cause the setup screen for call  
transfer appears on the LCD panel. This button is used in the following cases:  
When transferring the current call to another extension user or external party.  
To toggle between the caller and another extension user when making an  
inquiry call.  
 
Chapter 1 Things You Should Know  
1-4  
Hold Button  
The hold button is used to place a call on hold .  
Speaker Button  
This is used to make a call or speak on the phone without lifting the handset. The  
user can answer the phone using the speakerphone by pressing the [Send] button.  
To change from the telephone handset to the speakerphone during a call, press the  
[Speaker] button and put the replace the handset.  
Navigation Buttons  
This Navigation buttons help the user easily use various features of the ITP 5012L  
phone.  
Menu Button  
This button displays the main phone menu, which is configured in using icons, for  
the various functions available to the user, When using the phones menu system  
pressing this button in a menu will display further menu options..  
Send Button  
The Send button is used to answer and make calls. After dialling the required  
party’s phone number with the dial buttons, pressing the Send button makes the  
call. Pressing the Send button in the in the ringing state will answer the call, in idle  
state it will allow the user to check recently received or called numbers . Also, if  
this button is pressed for more than 2 seconds, the last external call can be  
redialled.  
Enter Button  
This button is used to select a highlighted feature or to save information  
programmed in the phone’s menu system.  
 
1-5  
Direction buttons  
These buttons are used to navigate through the menu items or to move the cursor  
when editing characters (entering or cancelling) on the LCD panel.  
[ ] Button  
In the idle condition press this button to access the Phone menu. This button  
is also used to move the cursor upward in the menu mode or to move to the  
previous item from the currently displayed item.  
[ ] Button  
In the idle condition press this button to access the phones Ring tone and  
Volume menu. This button is also used to move the cursor downward in the  
menu mode or to move to the next item from the currently displayed item.  
[ ] Button  
In the idle condition press this button to access the Text Message Menu  
. This button is also used to move the cursor to the left in the menu mode.  
[ ] Button  
In the idle condition press this button to access the phones PhoneBook menu.  
This button is used to move the cursor to the right in the menu mode.  
End Button  
This button is used to disconnect a call after a conversation or return to the last  
idle screen when using in the phones menu system.  
Cancel Button  
This button is used to erase any characters or numbers entered using the dial  
buttons, or to move to the previous menu screen when using the phones menu  
system.  
 
Chapter 1 Things You Should Know  
1-6  
LCD Panel and Screen Configuration  
The LCD panel of ITP-5012L is a graphic LCD supported by 16 gray colors with  
a total pixel size of 320 x 240. This can display all alphabet letters and numbers.  
On the LCD panel, the call process and progress status will be displayed, as well  
as the features available in menu mode.  
The LCD of ITP-5012L is configured in two sections: the status section at the top  
of the LCD shows using icons alarms, messages, answer mode, network  
connection, executive-secretary hot line, etc. and the main section of the screen  
displays various program processes and their results.  
Status Icons  
:
:
:
:
:
:
:
:
:
:
:
Executive-Secretary  
Forward  
Call Back  
Answer Mode  
Do Not Disturb (DND)  
Headset  
Group Listen  
Mute  
Alarm  
Message  
Network Connection  
 
1-7  
Figure 1.2 Status Screen of the LCD Panel  
Scroll Key  
Can be used as an alternative to the Navigation button to to quickly move between  
the items displayed in the phone menu system..  
Microphone  
At the right of the speaker button, there is a microphone that looks like a small  
hole. This allows users to can speak to there callers in speakerphone mode . To do  
so, press the speaker button first.  
Status Indicator  
The status indicator is positioned in the upper right hand corner of the LCD panel.  
The indicator shows the IP phone status in 3 colors, red, pink and blue.  
Table 1.1 Status Indicator  
Features  
Busy/Off-Hook  
Status of LCD Indicators  
Steady red.  
Station Ring  
Flashing red slowly.  
Trunk. Ring  
Flashing blue slowly.  
Recall Ring  
Flashing blue rapidly.  
Flashing red.  
Message Camp On  
Do Not Disturb  
Fast flashing red within 1-second interval.  
Transfer/Hold/Speaker Button LED  
The [Transfer] button, [Hold] button, and [Speaker] button have a LED indicator  
that displays a red LED whenever any of those buttons is pressed or according to  
the phone status. Refer below.  
 
Chapter 1 Things You Should Know  
1-8  
Rea r Pa nel of ITP-5012L  
On the rear panel of ITP-5012L phone, there are the power connection jack, PC  
connection jack and LAN connection jack.  
LAN Connection Jack  
PC Connection Jack  
Power Connection Jack  
Figure 1.3 Rear Panel of the ITP-5012L  
The ITP-5012L IP phone is supplied with a AC power adapter and this  
adaptor must be used.  
If an alternative power adapter is used for, the ITP-5012L IP phone this may  
result in serious damage and voids the warranty.  
 
1-9  
Bottom Pa nel of ITP-5012L  
On the bottom of ITP-5012L IP phone, there are the handset cord jack and line-out  
jack for connection to a recording device.  
Recording device connection jack  
Handset connection jack  
Figure 1.4 Bottom Panel of the ITP-5012L  
To the recording device line-out jack, any general recording device can be  
connected. The users can connect a tape recorder to record any telephone  
conversation.  
 
Chapter 1 Things You Should Know  
1-10  
(This page intentionally left blank.)  
 
1-11  
 
 
2-1  
C ha pter2 Assembling ITP-5012L  
This chapter explains how to install the ITP-5012L IP phone.  
Before you use the ITP-5012L  
Before using the ITP-5012L IP phone, the user must check each component inside  
the package first and then put them together carefully.  
Checking the parts in the ITP-5012L package  
After purchasing the ITP-5012L IP phone, the user must check if the package box  
includes the following items:  
Handset  
Phone support  
ITP-5012L  
User guide  
LAN cable  
Power adapter  
Figure 2.1 Components of the ITP-5012L Package  
If any of the parts explained above is missing, please contact your Authorised  
Samsung reseller.  
 
Chapter2 Assembling ITP-5012L IP Phone  
2-2  
Insta lling the ITP-5012L  
Install the ITP-5012L IP phone in the following order:  
1. First, connect the handset to the handset connection jack at the bottom of the  
IP phone.  
Figure 2.2 Connecting the Handset to the ITP-5012L  
 
2-3  
2. To add the phone support to the ITP-5012L IP phone, insert the support into the  
left/right holes that are located in the upper section of the bottom panel.  
Figure 2.3 Adding the Desk Support into the ITP-5012L  
3. Connect one end of the LAN cable (Disconnect it from PC first while the other  
end is still connected to the data network socket) to the LAN connection jack  
at the rear of the ITP-5012L IP phone.  
Data Network  
Figure 2.4 Connecting the LAN cable to the ITP-5012L  
 
Chapter2 Assembling ITP-5012L IP Phone  
2-4  
4. Connect the new LAN cable provided with the phone to the PC network card  
and connect the other end to the PC connection jack at the rear of the ITP-  
5012L IP phone.  
Figure 2.5 Connecting PC to the ITP-5012L  
Be careful not to connect the network LAN cable to the PC connector of  
the ITP 5012L phone.  
If the LAN network cable is connected to the PC connection port of the phone,  
both telephone and PC communications will be lost.  
 
2-5  
5. Connect the power adapter. At the rear of ITP-5012L IP phone, there is the  
power connection jack for connection to the power adapter. Connect the  
power adapter to that power connection jack and connect the plug into the  
wall socket.The ITP-5012L IP phone will automatically starts booting.  
Figure 2.6 Connecting Power adapter to the ITP-5012L  
The ITP-5012L IP phone is supplied with a AC power adapter and this  
adaptor must be used.  
If an alternative power adapter is used for, the ITP-5012L IP phone this may  
result in serious damage and voids the warranty.  
 
Chapter2 Assembling ITP-5012L IP Phone  
2-6  
6. To connect any recording device to the ITP-5012L IP phone, the user must  
connect it to the REC connection jack at the bottom of the IP phone.  
Figure 2.7 Connecting the Recording Device to the Phone  
 
3-1  
C ha pter 3 G etting Sta rted  
This chapter explains how to set up the user environment for the ITP-5012L IP  
phone.  
Booting the ITP-5012L  
To set the environment parameters, press and hold the Menu button while you turn  
on the pwer to the ITP5012L phone. As soon as the ITP-5012L IP phone is  
connected to the power supply, the phone boots up and the LCD panel shows the  
following messgage:  
Setup (1/6)  
1.Infomation  
2.Network  
3.Load & Upgrade  
4 System  
54.Server  
6.Exit  
On the screen, the ‘Setup (1/6)’ part will be displayed and the currently selected  
item will be reversed into a lighter color. This applies to the entire menu as shown  
in the figure above.  
 
Chapter3 Getting Started  
3-2  
Environment Setting Mode  
When the ITP-5012L IP phone is installed for the first time or the system settings  
are changed, the phone settings must be modified to match your data network  
environmentt. If there is no current settings when booting the phone or if the  
system is not correctly connected, the phone enters in the environment setting  
mode so that the users can check and modify the setting status.  
To enter the environment setting mode, press the [menu] button from the  
navigation buttons as soon as the ITP-5012L IP phone is connected to the power  
supply.  
In the environment setting mode, the LCD panel shows the following messages:  
Setup (1/6)  
1.Infomation  
2.Network  
3.Load & Upgrade  
4.System  
5.Server  
6.Exit  
At this time, the user can move to each menu item by using the navigation buttons  
or [1]~[9] dial buttons of the ITP-5012L IP phone.  
Up/down navigation buttons: Used when moving upward/downward between  
menu items .  
Left/right navigation buttons: If there is a sub menu, move to the sub menu  
and if a menu is at the last line, that menu will be executed.  
[0]~[9] dial buttons: Can be used to select a menu by number  
[Enter] button: Used toenter a sub menu or to save and close the modifications  
to the selected sub menu.  
 
3-3  
[Menu] button: Used to enter the initial Setup menu on powering up the  
phone.  
[End] Button: Used to return to the previous menu from the current menu or  
when cancelling the modifications made.  
Menu Structure  
The environment setting menu is configured as the following structure:  
 
Chapter3 Getting Started  
3-4  
1. Information  
---  
1.Version  
2.Network  
3.Load Option  
4.MAC address  
(* No.3 will be indicated only when Manual IP is selected in the  
Network/Mode menu)  
2. Network  
--- 1. Mode  
2. IP  
3. Netmask  
4. Gateway  
(* No.2~5 will be indicated only when Manual IP Mode is selected in the Network/Mode  
menu)  
3.Load & Upgrade  
--- 1. Load Option  
2. Upgrade Program  
3. Upgrade Bootrom  
4. Format  
4. System  
1. Password  
5. Server  
--- 1. Server IP  
2. ID  
3. Password  
6.Exit  
 
3-5  
Using the Buttons in Edit Mode  
In Edit mode for each menu, the LCD panel shows a cursor.The user can edit the  
setting by using [0]~[9] dial buttons and [*] dial button.  
The buttons used for editing and their features are summarized in the following  
table.  
Table 3.1 Navigation Buttons Used for Editing  
Button  
Left/Right buttons  
Features  
To move a cursor or to erase what is entered.  
To save the current setting and end setting.  
To cancel the current setting and end setting.  
To enter (.)  
[Enter] button  
[End] button  
[*] dial button  
[0] ~ [9] dial buttons  
To enter numbers  
Refer to ‘Chapter 1’ for the location of each button on the phone.  
 
Chapter3 Getting Started  
3-6  
Setting Environment  
Select each menu for environment setting, set the user-friendly environment for  
the ITP-5012L IP phone.  
Tel. Number Set/Modify  
The phone numbers shall not be set up separately on the phone. Enter ID and  
password of the server below to register the phone.  
Network Set/Modify  
From the Setup menu, ‘2.Network’ is used to set or modify the network  
environment. After selecting the ‘2.Network’ menu from the LCD panel to the  
following sub menu and options will be displayed:  
Network (1/4)  
1.Mode  
2. IP  
3. Netmask  
4. Gateway  
After selecting ‘1.Mode’ and moving to its sub menu, the LCD panel will show  
the following options:  
Mode (1/3)  
1. Manual IP  
2. DHCP  
3. PPPoE  
If ‘1.Manual IP’ is selected, the user can directly enter the IP address, subnet  
mask, and gateway value.  
If ‘2.DHCP’ is selected, the IP address, subnet mask, and gateway value will  
be set to the default values automatically.  
 
3-7  
If 3 PPPoE is selected ??????????????  
Setting IP Manually  
If ‘1.Manual IP’ is selected in Mode, sub menu 2 to 4 will be displayed on the  
LCD panel.  
Network (2/4)  
1.Mode  
2.IP  
3.Netmask  
4.Gateway  
The user may directly enter the IP address, subnet mask, and gateway, address as  
follows:  
If the ‘2.IP’ menu is selected, the LCD panel will show the following message  
and the user can enter the ITP phone’s IP address.  
* Input IP Address  
xxx.xxx.xxx.xxx  
Check if there is any currently saved IP address of the phone on the LCD panel. If  
the IP address has not been set, the LCD panel shows nothing. The user can enter  
the IP address by using the dial buttons and [*] button to enter ‘.’. After the  
correct IP address has been entered press the [Enter] button to save the setting.  
If the ‘3.Netmask’ menu is selected, the LCD panel will show the following  
message and the user can enter a new Netmask IP address.  
* Input Netmask  
xxx.xxx.xxx.xxx  
Check if there is any currently saved subnet mask address of the phone on the  
LCD panel. If the subnet mask address has not been set, the LCD panel will show  
nothing. Enter the Netmask using the dial buttons and [*] button to enter ‘.’. After  
 
Chapter3 Getting Started  
3-8  
the correct subnet mask has been entered press the [Enter] button to save the  
setting.  
If the ‘4.Gateway’ menu is selected, the LCD panel will show the following  
message and the user can enter a new gateway address.  
* Input Def. Gateway  
xxx.xxx.xxx.xxx  
The user can check if there is any gateway IP address currently saved on the LCD  
panel. If the gateway IP address has not been set, the LCD panel will show  
nothing. Use the dial buttons to enter the Gateway IPAddress and the [*] button to  
enter ‘.’. After the correct gateway IP address has been entered press the [Enter]  
button to save the setting.  
, If ‘2.DHCP’ is selected from the ‘1.Mode’ menu the ‘IP’, ’Netmask’, and ‘Gateway’  
options, will not be displayed on the LCD panel.  
 
3-9  
Load & Upgrade Set/Modify  
In the Network menu, ‘3.Load & Upgrade’ menu is used to set or modify the  
environment mode and upgrading of the ITP phones software. The user must  
confirm the appropriate settings from their system Administrator prior tousing this  
menu.  
After selecting ‘3.Load & Upgrade’ menu on the LCD panel the following sub  
menu will be displayed:  
Load & Upgrade (1/4)  
1.Load Option  
2.Upgrade Program  
3.Upgrade Bootrom  
4.Format  
Selecting ‘1.Load Option’ menu and its sub menu will be displayed. Ththe  
user can select ‘1.File System’. to load the software program saved in the flash  
memory or 2. TFTP down run to program the IP address of the TFTP server to  
be used to upgrade the ITP phone software. Consult your system administrator  
before trying to Upgrade your ITP phone software.  
The file system here means the flash file system existing in the flash memory of  
the ITP phone. If ‘2.tftp server’ is selected from the sub menus, the program saved  
in the flash memory doesn’t operate. Instead, the program existing in the TFTP  
server will be downloaded to the RAM of the ITP Phone. Therefore, the user must  
use the TFTP server and set its IP address to upgrade the current software on the  
ITP phone.  
Use the dial buttons to enter the TFTP server IP Address and the [*] button to enter ‘.’. After the  
correct TFTP Server IP address has been entered press the [Enter] button to save  
the setting.  
The ‘2.Upgrade Program’ menu is used to upgrade the ITP software programs.  
Set the IP address of TFTP server that the user wants to upgrade and then press  
the [Enter] button  
The ‘3.Upgrade Bootrom’ menu is used to upgrade the ITP Phone’s Bootrom.  
 
Chapter3 Getting Started  
3-10  
Set the IP address of TFTP server that the user wants to upgrade and then press  
the [Enter] button.  
The ‘4.Format’ menu is used to delete the current program values or its  
relevant flash information.  
Authentication Server Related Set/Modify  
From the Setup menu, ‘5.Server’ menu is used to set or modify the associated  
values of the authentication server which in this case is the IP address of the  
OfficeServ system. After selecting ‘5.Server’ to the following sub menu will be  
displayed.  
Server (1/3)  
1.Server IP  
2.ID  
3.Password  
The ‘1.Server IP’ menu is used to set or modify the IP address of the  
authentication server. If moved to its sub menu, the LCD panel will show the  
following message:  
* Input ServerIP  
xxx.xxx.xxx.xxx  
Check if there is any currently saved IP address for the authentication server on  
the LCD panel. If IP address has not been set, the LCD panel will show nothing.  
The user can enter the server IP address by using the dial buttons and [*] button to  
enter ‘.’.To save the setting by pressing the [Enter] button.  
‘2. ID’ and ‘3. Password’ are the user information to access to the server.  
* ID  
SAMSUNG  
 
3-11  
* Input Password  
*********  
The ID can be a maximum of 16 letters. Both letters and numbers can be used.  
The Password can be a maximum of 8 numbers only. When entering numbers,  
they appear as asterisks (*) on the screen.  
The user shall set the correct ID and password to use the phone and it is  
recommended that you ask your system administrator of OfficeServ system for an  
appropriate ID and password before setting this option.  
C ompletion of Settings  
After completing setup for your environment, select ‘1.Information’ from the main  
setup menu to check the setting status. Select the ‘6.Exit’ and then the new setting  
values will be saved. The ITP-5012L IP phone will start rebooting automatically  
on exit.  
 
 
4-1  
C ha pter 4 Ba sic Fea tures  
This chapter describes the various calling features.  
Please take the time to understand the use of various buttons of the ITP-5012L IP  
phone before using the phone. Refer to ‘Chapter 1’ of this manual, which  
describes the various buttons of the ITP-5012L IP phone.  
Dia lling from Rec ent C a ll Log  
1. Press the [Send] button briefly when the phone is idleand you can view  
outgoing calls you have made in the Recent Call Log, Pressed and hold this  
button for about 2 seconds, to redial the last number dialled.  
2. Up to 60 numbers that were recently sent or received are displayed in the order  
dialled.  
Figure 4.1 Recent Call Log  
3. Place the cursor on the desired item by pressing the Select button or the  
direction button.  
4..  
 
Chapter4 Basic Features  
4-2  
Press the [Send] button to connect to the number of the selected item, or  
alternatively,  
Press the [Enter] button to view the detailed information associated with the  
call selected including the parties name, if available, time of the call, and call  
duration time. After viewing the information, press the [Send] button to dial  
the number of the selected item.  
5. This will automatically make the call through the speakerphone. You can switch  
from the speakerphone to the handset by lifting the handset.  
Dia lling from the Outgoing/Inc oming Menu  
Up to 30 incoming or outgoing numbers can be viewed and dialled using the  
Outgoing or incoming number menus in your ITP 50012L phonebook.  
1. Press the [Menu] button with the idle screen of the phone displayed, and select  
the PhoneBook icon.  
Figure 4.2 PhoneBook  
2. Select the Outgoing or Incoming menu of PhoneBook.  
3. Up to 30 numbers listed in the selected menu are displayed.  
4. Place the cursor on the desired number by pressing the Select button or the  
direction buttons.  
5. Press the [Send] button to connect to the number of the selected item, or  
 
4-3  
alternatively,  
Press the [Enter] button to view the detailed information associated with the  
call selected including the parties name, if available, time of the call, and call  
duration time. After viewing the information, press the [Send] button to dial  
the number of the selected item.  
.
6. This will automatically make the call through the speakerphone. You can switch  
from the speakerphone to the handset by lifting the handset.  
Speed Dia lling  
The telephone numbers stored in the ITP-5012L IP phone are assigned to each  
speed dial number. The user can personally assign the speed dial number,  
otherwise the speed dial number will be assigned automatically.  
1. Press and hold the speed dial number of the desired telephone number with the  
initial screen of the phone displayed.  
2. When the speed dial number consists of more than two digits, briefly press the  
digit or digits other than the last digit, and press and hold the last digit.  
3. The user can make a call through the speakerphone. User can switch from the  
speakerphone to the handset by lifting the handset.  
C a lling through Spea kerphone  
1. Press the [Speaker] button with the idle screen of the phone displayed.  
2. The phone number entry screen is displayed. Press the [uVolumet] button to  
adjust the speaker volume.  
3. Enter the desired number, and press the [Send] button to connect the call  
through the speakerphone. The user can switch from the speakerphone to the  
 
Chapter4 Basic Features  
4-4  
handset by lifting the handset.  
To make a call from the Recent Call Log, press the [Send] button, and follow the  
procedure of “ Dialling from Recent Call Log”. You can make a call by pressing the  
speed dial number with the phone number entry screen displayed.  
C a lling through Ha ndset  
1. Lift the handset with the idle screen of the phone displayed.  
2. With the phone number entry screen displayed, press the [uVolumet] button  
to adjust the speaker volume.  
3. Enter the desired number, and press the [Send] button. Upon connection, speak  
through the handset. Press the [Speaker] button and replace the handset to  
switch to the speakerphone.  
To make a call from Recent Call Log, press the [Send] button, and follow the  
procedure of “Dialling from Recent Call Log”.  
 
4-5  
Answering C a lls  
1. When a call arrives, a call receipt message will be displayed on the LCD panel  
as shown in the figure below.  
Figure 4.3 Call Receipt Message  
2. Press the [uVolumet] button to adjust the volume of the ringer.  
3. Press the [Send] button to answer the call using the speakerphone. While  
talking using the speakerphone, you can switch from the speakerphone to the  
handset by lifting the handset.  
 
Chapter4 Basic Features  
4-6  
C onferenc e C a lls  
The Conference feature supports up to 5 parties (Intercom & external trunk.lines),  
including yourself To setup a conference press the [Conference] button and the  
Conference screen will be displayed as shown below.  
Figure 4.4 Conference Group  
Enter the phone numbers of the parties you wish to conference with followed  
by [Enter]. Use the navigation UP/DOWN keys to move the cursor between  
the entry boxes and options, or  
Press the [Group] button and select the group from the address book, or  
directly enter the group number.  
 
4-7  
Conference Groups  
With the [Conference] screen displayed, press the [Group] button to display the  
Group screen as shown below.  
Figure 4.5 Conference Group  
To add a Conference Group  
In the [Conference] screen enter the required conference members pressing  
after eeach member has been added  
Press the [Group] key and place the cursor on a free group block and press the  
[Menu] key.  
Select the save option with the cursor and press [Enter] or dial 2.  
Enter the Group name and press the [Enter] to save the group name.  
To delete a Conference Group  
Place the cursor on the desired group and press the [Menu] key.  
Place the cursor on the Delete option and press the [Enter] button to delete a  
groupor dial 3 to delete the group.  
 
Chapter4 Basic Features  
4-8  
Connecting Conference.  
After selecting or directly entering the conference group, press the [Send All]  
button to attempt ‘conference connection’.  
To save the conference members as a Conference group  
With the [Conference Connection Status] screen displayed, press the [Group]  
button.  
Select a free Conference group and press [Menu] followed by [Save].  
Enter the Conference Group name and then press [Enter] to save.  
To return to the Connection Status screen press [Cancel].  
Note: This diagram needs to  
Changed to correctly show  
Status, currently shows  
Connected member  
Group members not connected  
Figure 4.6 Conference Connection Status  
Connections to the numbers who were not connected can be reattempted by  
pressing the [Sending] button.  
Press the [Delete] button to drop a connected participant during the conference  
call. This member can be added to the conference again by pressing the  
[Sending] key.  
 
4-9  
Sc reen Fea tures  
The ITP-5012L IP phone offers a number of additional convenience features with  
the OfficeServ system.  
Press the [Screen] button with the idle screen of the phone displayed. The basic  
screen (calendar image), Programmable Feature key screen, Fixed Feature Menu  
screen, and the Executive status display screen are displayed consecutively.  
Figure 4.7 Basic Screen when using the Screen Button  
Figure 4.8 Programmable Feature screen  
 
Chapter4 Basic Features  
4-10  
Figure 4.9 Fixed Feature screen.  
Figure 4.10 Executive Status Display Screen  
Dialling Directly from the Programmable Feature Key screen  
You can use the features programmed by your System Administrator or Easysetby  
simply pressing the [Select] key. The features available include, speed dial keys,  
Direct Station Select (DSS)keys for other extension users as well as other  
OfficeServ system features  
Press the [Screen] button until the Programmable Feature Key screen is  
displayed.  
Use the scroll key or the screen UP/DOWN keys to locate the party you wish  
 
4-11  
to call  
You can connect to the selected number by pressing the [Select] button beside  
the intercom or speed dial name or number.  
 
Chapter4 Basic Features  
4-12  
Fixed Feature Key Menu  
Press the [Screen] button until the Fixed Feature Menu is displayed on the screen.  
With the Fixed Feature Menu screen displayed, you can use the convenient  
features shown below by pressing the associated [Select] button.  
LAST REDIAL  
SPEED DIAL  
SAVE/REPEAT  
DIRECTORY  
PAGE  
PAGE PICKUP  
MEET ME PAGE  
DIR. PICKUP  
VM MESSAGE  
STN MESSAGE  
HOLD PICKUP  
UNIV. ANSWER  
DND  
STATUS MSG  
IN/OUT GROUP  
OHVA BLOCK  
TIMER???????  
‘Chapter 5’ of this manual details the procedures for each feature.  
 
4-13  
Exec utive/Sec reta ry  
The user can set the status display feature and the message feature in the phone  
where the Executive/secretary feature has been set. The user can use  
Executive/Secretary features only in the phone where the Executive/secretary  
feature is programmed. Refer to your System Administrator if you are unsure  
whether you have access to this feature.  
Executive Status Display  
The secretary can conveniently set the status of the executive.  
1. Press the [Screen] button until the Executive status is displayed on the screen.  
Figure 4.11 Executive Status Display  
2. Set the executive status appropriate to each situation by pressing [Select]  
button of the corresponding Executive.  
 
Chapter4 Basic Features  
4-14  
Executive/Secretary Message  
Messages that are frequently used can be set and used conveniently.  
1. Press the [EXE/SECR MSG] button among the Select buttons of the Soft  
Screen.  
2. This brings up a screen asking the user to select where to send the message.  
This screen is not displayed when there is only one executive or secretary.  
Select the check box of the desired recipient by pressing the Select button on  
the left side of the screen. Up to four recipients can be selected. Press the  
[Enter] button.  
Figure 4.12 Selecting Executive/Secretary Message Recipient  
 
4-15  
3. After selecting the recipient, the screen will ask the user to select which  
message to send. Press the [Enter] button after selecting the message by using  
the direction buttons.  
Figure 4.13 Selecting Executive/Secretary Message  
4. There are no defined messages when the Executive/Secretary feature is first  
used. Press the [Menu] button to enter the message. The user can enter a new  
message by pressing the [Menu] button.  
When the user presses the [Menu] button after placing the cursor on the  
desired item, a small window pops up. Select [Edit] and press the [Enter]  
button. The [Input Message] screen is displayed as shown below. Enter a  
message with less than 8 characters.  
Figure 4.14 Entering Executive/Secretary Message  
 
Chapter4 Basic Features  
4-16  
When the user wants to delete the entered message, select the message and  
press the [Menu] button. The Delete/ Cancel menu pops up. Delete the  
message by selecting [Delete].  
 
4-17  
Messa ge  
The user can leave messages or cancel/confirm/return messages by using AOM  
screen Menu or feature codes.  
Leaving Messages  
The user can leave a message on another extension when there is no answer or if  
the line is busy.  
1. Press the [Screen] button until the AOM screen is displayed.  
2. Press the Select button of the [Display Message] menu of the AOM screen.  
3. Hang up after the confirmation tone.  
Leaving massages only applies to intercom calls.  
Message Cancel  
The user can cancel the message (or the number) left on another station or those  
left on the user’s phone.  
Cancelling Messages left on Other Stations  
1. Press the dial button [4][2], and the [Send] button.  
2. Press the extension number where the phone number (or the message) was left.  
Cancelling All Received Messages.  
1. Press the dial button [4][2] and the [Send] button.  
2. Press the extension number of the user’s phone.  
 
Chapter4 Basic Features  
4-18  
Confirming/ Returning/ Deleting Messages  
If a massage is left on the user’s phone, the phone status indicator flashes a red  
light.  
1. Press the [Screen] button until the AOM screen is displayed.  
2. Press the Select button of the [Display Message] Menu displayed on the AOM  
screen  
3. The extension number of the first message is displayed on the screen, and the  
[Message response], [Next message], and [Delete] menus are displayed.  
To return the message, press the Select button of the [Return Message] menu.  
Then the extension number of the message is connected automatically. If the  
extension number does not answer, the red light continues to flash on the  
status indicator.  
If there are multiple messages left, press the Select button of the [Next  
Message] menu, and return or delete the message.  
To delete the message, press the Select button of the [Delete] menu.  
 
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5-1  
C ha pter 5 Fixed Fea ture Menus  
This chapter describes how to use the convenient features from the Fixed Feature  
Menu screen of the ITP-5012L IP phone.  
Please take the time to understand the use of the fixed features buttons of the  
ITP-5012L IP phone before using the phone. Refer to ‘Chapter 1’ of this manual,  
which describes the various buttons of the ITP-5012L IP phone.  
Entering the Fixed Fea ture Menu sc reen  
Press the [Screen] button until the Fixed Feature Menu screen is displayed as  
shown below  
Press the Select  
button to move to  
the next page.  
Press the Select  
button to move to  
the previous page.  
Figure 5.1 Soft Menu screen  
 
Chapter5 Soft Menus  
5-2  
Menu Selection  
Press the [Select] button of each menu displayed on the screen to use the  
corresponding feature.  
Use the scroll key on the phone to view rest of the menus that are not visible in  
the first screen.  
Use the scroll key or the navigation buttons on the phone to move to and select  
a menu.  
Fixed Feature Menu  
The following features are available on the Fixed Feature Menu screen.  
LAST REDIAL  
SPEED DIAL  
SAVE/REPEAT  
DIRECTORY  
PAGE  
PAGE PICKUP  
MEET ME PAGE  
DIR. PICKUP  
VM MESSAGE  
STN MESSAGE  
HOLD PICKUP  
UNIV. ANSWER  
DND  
STATUS MSG  
IN/OUT GROUP  
OHVA BLOCK  
TIMER???????  
 
5-3  
La st Redia l  
The user can redial the most recently dialled external number.  
1. Press the Select button for [LAST REDIAL  
2. Make the call.  
The redial feature does not apply to intercom calls.  
Automatic Redial/Retry  
If the called external number is is busy, the phone redials the called number  
automatically. It can redial up to 99 times depending on the OfficeServ system  
programming.  
1. Upon hearing the busy tone, press the Select button for Automatic Redial/Retry.  
2. The system will redial the same number automatically. The user can hear the  
dial tone through the speaker and the microphone is disabled.  
3. When the other party answers, you can lift the handset or press the [Speaker]  
button or the [Send] button before the other party speaks. You must respond  
within 10 seconds.  
- If you dial another number, automatic redial is cancelled.  
- To cancel automatic redial, lift and replace the handset.  
Sa ve/Repea t  
 
Chapter5 Soft Menus  
5-4  
You can save the last dialled external number and redial the number later.  
1. Press the Select button for SAVE/REPEAT before hanging up your call to save  
the phone number.  
2. You can redial the saved number anytime by pressing the Select button for  
SAVE/REPEAT  
- The saved number is stored in the memory until you save another number.  
- The saved number redial feature does not apply to intercom calls.  
 
5-5  
Speed Dia l  
The Samsung OfficeServ system provides both a system wide speed dial list and a  
personal speed dial list for each phone user. You can select an external number  
programmed into either list tomake a call by entering the speed dial number.  
1. Press the [Select] button for SPEED DIAL and you will be prompted for the  
speed dial number  
2. Enter the registered speed dial number.  
3. The phone number assigned to the speed dial number is dialled automatically  
using the speakerphone.  
Consult your System Administrator for the list of your system’s speed dial  
number .  
 
Chapter5 Soft Menus  
5-6  
Direc tory  
Each extension number, System and personal speed dial number can have a  
corresponding directory name. You can call anextension number or the desired  
speed dial number by by name in the directory list, which is in an alphabetical  
order.  
1. Press the [Select] button for DIRECTORY and you will be prompted to select  
the list requiredplayed on the Soft Menu screen.  
2. Press the [Select] button for the desired directory  
([PERSONAL]/[SYSTEM]/[STATION])  
3. Enter the first letter of the desired name by using the dial button.  
4. Search the desired name by using the [uVolumet] button  
5. Press the [Select] button for the desired name.  
6. The corresponding number is dialled automatically using the speakerphone.  
To move directly to a specified directory list, you can add an programmed button  
in the Programmable Features Menu for each of the lists.  
Pa ge  
The OfficeServ system allows you to make page announcements to groups of  
internal extensions or via external speakers. You can page specific extensions  
through the phone speaker or externally through external speakers using the PAGE  
key.  
When making a page announcement, you must use the handset for best audio  
 
5-7  
quality.  
Internal Page  
The user can page through the phone speaker.  
1. Lift the handset, and check for the phone number entry screen.  
2. Press the [Select] button for Page  
3. Dial the desired zone number [1], [2], [3], or [4], or press [0] to page all  
internal zones.  
4. After the confirmation tone, make the announcement.  
5. After the announcement, replace the handset down.  
External Page  
The user can page externally through the external speaker.  
1. Lift the handset, and check for the phone number entry screen.  
2. Press the [Select] button for PAGE  
3. Dial the desired zone number [4],[5],[6],[7],or [8], or press [9] to page all  
external zones.  
4. After the confirmation tone, make the announcement.  
5. After the announcement, replace the handset down.  
All Page  
The user can also page both internally and externally simultaneously.  
 
Chapter5 Soft Menus  
5-8  
1. Lift the handset.  
2. Press the [Select] button for PAGE  
3. Dial the [*] button.  
4. After the confirmation tone, make the page announcement.  
5. After the announcement, replace the handset down.  
 
5-9  
Call Park And Page  
While on external call you canautomatically park a call when you make a page  
annoncement to locate the person required by the caller.  
1. While on a external call press the [Select] button for PAGE] displayed on the  
Soft Menu.  
2. The call will be parked automatically.  
3. Dial the desired page zone number and announce the trunk. line number where  
the call is parked.  
4. Replace the phone.  
If the parked call is not answered within the preset time, it will recall you. This Call  
Park and Page feature does not apply to intercom calls.  
 
Chapter5 Soft Menus  
5-10  
Pa ge Pic kup  
Allows you to connect to the extension or trunk. line number advised in a page  
announcement  
1. Lift the handset.  
2. Press the [Select] button for PAGE PICKUP  
3. Enter the extension number or the trunk. line number advised by the page  
announcement.  
Dir. PickupThe Direct Pickup button allows you to pick up a ringing call at  
another extension.  
1. Press the [Select] button for DIR. PICKUP.  
2. Dial the ringing extension number.  
3. You can now talk to the caller on the speakerphone or lift the handset  
SVMi Messa ge  
When your OfficeServ system has a Samsung voice mail card installed, you can  
directly access your Voice Mailbox quickly and conveniently.. The message icon  
will be displayed and the status indicator will flash to indicate you have received a  
message  
1. Press the [Select] button for VM MESSAGE in the Fixed Feature screen.  
2. Follow the prompts of the SVMi Voicemail card.  
STN Messa ge  
The OfficeServ system allows our extension users to leave a station message for  
 
5-11  
you if they require your assistance. The message icon will be displayed and the  
status indicator will flash to indicate you have received a message. You can review  
and respond to the station message list using the Station Message button  
1. Press the [Select] button for STN MESSAGE.  
2. The first message left for your phone will be displayed, press the [Select]  
button for NEXT to review other messages left for you.  
3. Press the [Select] button for REPLY to ring the extension that left the message  
or press the [Select] button for CLEAR to clear the message left.  
Hold Pic kup  
You can pickup a call placed on system hold by another extension using the Hold  
Pickup feature. You can pickup internal calls placed on hold or trunks placed in  
exclusive hold.  
1. To retrieve the held call, press the [Select] button for HOLD PICKUP.  
2. Dial the extension number that placed the call on system hold or the trunk  
number.  
3. You can now talk to the caller on the speakerphone or lift the handset.  
 
Chapter5 Soft Menus  
5-12  
 
5-13  
 
Chapter5 Soft Menus  
5-14  
Do Not Disturb  
When DND is registered, incoming calls are forwarded to the DND forward  
destination if programmed or the caller will receive busy tone..  
Setting DND  
This feature is used to block incoming calls. Calls can still be made in the DND  
mode.  
1. With the handset in place, press the [Select] button for DND and the DND  
Menu will be displayed.  
2. Press the [Select] button for [ON.  
3. Confirmation tone will be heard and the phone status indicator will flash  
indicating that DND is set.  
Cancelling DND  
1. Check if the status indicator is flashing and the DND icon is set.  
2. Press the [Select] button for DND and the DND Menu will be displayed.  
3. Press the [Select] button for OFF.  
4. Confirmation tone will be heard and DND is Cancelled will be displayed. The  
status indicator cease to flash a few seconds after [DND] mode is cancelled.  
 
5-15  
Universa l Answer  
If a call arrives when the system is in Night mode, external speakers can be used  
to ring the night bell. To answer the call press the [Select] button for [UNIV,  
ANSWER  
 
Chapter5 Soft Menus  
5-16  
Sta tus Messa ge  
You can leave a status message for your internal callers should you be absent from  
your desk for a while. The caller can see the message displayed on their phone  
LCD when they call your extension.  
1. Press the [Select] button for STATUS MSG.  
2. Press the desired status message code. (Refer to ‘Annex’ of this manual for the  
status messages of each code or your System Administrator).  
3. To cancel the status message, press the [Select] button for STATUS MSG and  
dial the cancel code [0][0].  
 
5-17  
In/Out G roup  
If your phone is assigned to an station ring group, you can assign or remove your  
phone to or from the group. When the phone is removed from the group, you  
cannot answer incoming calls to the station group number.  
1. Press the [Select] button for IN/OUT GROUP.  
2. Enter the number of the station group, you intend to assign or remove your  
phone number. The [In Group] or [Out of Group] options are displayed on  
screen.  
3. To assign your telephone number to the group, press the [Select] button for [In  
Group].  
4. To remove your telephone number from the group, press the [Select] button for  
Out of Group  
5. Repeat the above procedure (1~ 4) when necessary.  
OHVA BLOC K  
You can set or cancel OHVA Block which prevents or allows other users from  
making an Off Hook Voice Announcement to you when you are on a internal or  
external call.  
1. Press the [Select] button for OHVA BLOCK.  
2. Press the [Select] button of the ON to set OHVA BLOCK  
3. Press the [Select] button for OFF to cancel the OHVA BLOCK.  
4. The display will advise the OHVA Block status after the [Select] button is  
pressed.  
Off-Hook Voice Announce feature is used by a third party to make an  
 
Chapter5 Soft Menus  
5-18  
announcement only toa user who is busy on call.  
Timer  
Call Duration Timer  
You can set the Call Duration Timer to operate automatically for external calls.  
Upon dialling the number, the timer is displayed immediately for incoming Trunk.  
calls, after a moment or when the recipient answers for outgoing calls.  
The timer operates during the call. The duration time is displayed in minutes and  
seconds.The timer restarts after 100 minutes  
Timer Function  
The timer can be used as a simple stopwatch.  
1. When the phone is in a waiting status, press the [Select] button for TIMER to  
start measuring time.  
2. Select the [TIMER] menu again to stop measuring time.  
3. Check the elapsed time displayed on the screen.  
4. Lift and replace the handset to return to the idle screen.  
 
5-19  
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6-1  
C ha pter 6 Applic a tion Progra m Menus  
This chapter describes how to use the enhanced Menu applications of the ITP-  
5012L IP phone.  
You will need to understand the functions of each button on the ITP-5012L IP  
phone to make use of the menu applications The description of each button and  
its function is defined in ‘Chapter 1’ of this manual.  
About Ma in Menu  
Press the [Menu] button from the ITP-5012L IP phone. Then, the main menu with  
application icons will appear as shown below:  
Figure 6.1 Main Menu Screen of Applications  
 
Chapter6 Application Program Menus  
6-2  
Na viga ting your wa y through the Menus  
Use the navigation buttons to select the required menu. To select a menu item you  
can use the navigation buttons or the dial buttons  
To select a menu icon  
Use the direction buttons to select an icon. Then, press the [Enter] button.  
To select amenu item from the list  
Method 1. Use the direction buttons to select an item. Then, press the [Enter]  
button.  
Method 2. In the list, each item has a number in the left. Dial the number that  
corresponds to the number of the desired item.  
 
6-3  
Using the PhoneBook  
1. Press the [Menu] button from the phone to see the main menu.  
2. Use the direction buttons to select the [P-Book] icon. Then, press the [Enter]  
button.  
Figure 6.2 Selecting the [Phone Book] Menu  
3. The [PhoneBook] screen appears as shown below: You may now select the  
desired menu item. Refer below..  
Figure 6.3 PhoneBook  
 
Chapter6 Application Program Menus  
6-4  
Searching for a Telephone Number  
Allows you to search for any telephone numbers you have programmed into the  
phone easily. You can search by speed dial location number/name/telephone  
number/group/time.  
1. Dial [1] from the [PhoneBook] screen to select the [1.Search].  
Figure 6.4 Selecting the [Search] Menu  
2. The [Search] screen appears as shown below:  
Figure 6.5 Sub-Menus of the [Search] Menu  
 
6-5  
Sea rc h by Speed Dia l Number Loc a tion  
You can search for the desired telephone number based on the speed dial number  
location registered with the phone. Each speed dial number location will have an  
associated speed dial name and up to 5 telephone numbers can be programmed for  
each speed dial name.  
1. Press the dial button [1] from the [Search] screen to select the [1.By speed dial  
#].  
Figure 6.6 Selecting the [By speed dial #] Menu  
2. Enter a speed dial number location on the screen that prompts you to enter a  
speed dial number and press the [Enter] button. The associated speed dial  
name will be displayed from the [PhoneBook]. Pressing the [Enter] button  
without entering the speed dial number, will display all speed dial names.  
3. You can display the telephone numbers programmed or change/delete for  
each speed dial name.  
Press the [Select] button or press [Enter] to display the telephone numbers.  
Press the [Menu] button to change or delete the speed dial name and, a popup  
menu will appear. Dial [1] to change the speed dial name and associated  
telephone number(s). Dial [2] to delete the speed dial name and associated  
telephone number(s). You will be requested to confirm the deletion.  
Press the [Enter] button to see the saved details of the selected number. Then, a  
screen that shows the information on the selected number will appear as  
 
Chapter6 Application Program Menus  
6-6  
shown below:  
Figure 6.8 Checking Information on the Telephone Number  
4. To dial the required telephone number for the speed dial name.Highlight  
the required telephone number and press the [Send] button  
 
6-7  
Sea rc h a Telephone Number By Na me  
You can search any telephone number based on the registered speed dial name.  
1. Dial [2] from the [Search] screen to select [2. By name].  
Figure 6.7 Selecting the [By name] Menu  
2. A screen that prompts you to enter a name appears. Enter the name or part of a  
name (case sensitive) to search and press the [Enter] button. The speed dial  
name(s) matching the entry will be displayedfrom the [PhoneBook]. If the  
[Enter] button is pressed without entering any name, all speed dial names  
will be displayed.  
3. You can display the telephone numbers programmed or change/delete for each  
speed dial name.  
Press the [Select] button or press [Enter] to display the telephone numbers.  
Press the [Menu] button to change or delete the speed dial name and, a popup  
menu will appear. Dial [1] to change the speed dial name and associated  
telephone number(s). Dial [2] to delete the speed dial name and associated  
telephone number(s). You will be requested to confirm the deletion.  
Press the [Enter] button to see the saved details of the selected number. Then, a  
screen that shows the information on the selected number will appear as  
shown below:  
 
Chapter6 Application Program Menus  
6-8  
Figure 6.8 Checking Information on the Telephone Number  
4. To dial the required telephone number for the speed dial name. Highlight  
the required telephone number and press the [Send] button  
 
6-9  
Sea rc h By Telephone Number  
You can search based on the telephone number or part of a telephone number  
registered in the phone.  
1. Dial [3] from the [Search] screen to select [3.By phone number].  
 
Chapter6 Application Program Menus  
6-10  
Figure 6.9 Selecting the [By phone number] Menu  
2. A screen that prompts you to enter a telephone number appears. Enter the  
telephone number to search and press the [Enter] button. Then, the speed dial  
name associated with the number will be displayed from the [PhoneBook]. If  
the [Enter] button is pressed without entering any telephone number, all  
speed dial names will be displayed. You cansearch by entering the first few  
numbers of the telephone number are as follows:  
Entering 011 : Displays all speed dial names which have telephone numbers  
that start with 011.  
3. You can display the telephone numbers programmed or change/delete for each  
speed dial name.  
Press the [Select] button or press [Enter] to display the telephone numbers.  
Press the [Menu] button to change or delete the speed dial name and, a popup  
menu will appear. Dial [1] to change the speed dial name and associated  
telephone number(s). Dial [2] to delete the speed dial name and associated  
telephone number(s). You will be requested to confirm the deletion.  
Press the [Enter] button to see the saved details of the selected number. Then, a  
screen that shows the information on the selected number will appear as  
shown below:  
 
6-11  
Figure 6.? Checking Information on the Telephone Number  
4. To dial the required telephone number for the speed dial name. Highlight  
the required telephone number and press the [Send] button  
 
Chapter6 Application Program Menus  
6-12  
 
6-13  
Sea rc h a Telephone Number By G roup  
You can search for telephone numbers by groups registered in the phone. This will  
only work if you have allocated speed dial names and numbers to specific groups.  
Refer to Registering New Numbers and Editting Groups later in this section.  
1. Dial [4] from the [Search] screen to select [4.By group].  
Figure 6.10 Selecting [By group] Menu  
2. The currently registered groups will appear.  
Figure 6.11 Group List  
3. Press the up/down direction buttons to select a group, and press [Enter].  
 
Chapter6 Application Program Menus  
6-14  
4. Press the up/down direction buttons to select the speed dial name required  
from the listof group members and press [Enter] to display the telephone  
numbers..  
5. Select one of the phone numbers (e.g. mobile phone, home, and work) allocated  
to the speed dial name.  
6. ress [Send] to dial the selected number.  
 
6-15  
Sea rc hing a Telephone Number By Time  
You can search for any telephone number based on the time the telephone number  
was registered in the phone. Speed dial names will be displayed commencing  
with the latest entry.  
1. Ddial [5] from the [Search] screen to select [5.By time].  
Figure 6.13 Selecting the [By time] Menu  
2.. Press the up/down direction buttons to search speed dial name list and press  
[Enter] to display the telephone numbers  
Figure 6.14 Searching a Telephone Number By Time  
 
Chapter6 Application Program Menus  
6-16  
3. Select one of the phone numbers (e.g. mobile phone, home, and work) allocated  
to the speed dial name.  
4. Press the [Send] button to dial the selected number.  
 
6-17  
Querying and Dialling Recent Outgoing Calls  
The last 30 called numbers will be saved. You can review to details and redial  
anyone of these called numbers  
1. Dial [2] from the [PhoneBook] screen to select the [2.Outgoing].  
Figure 6.16 Selecting the [Outgoing] Menu  
2. The list of recent called numbers will appear as shown below. Press the  
direction buttons to search for the required telephone number.  
Figure 6.17 Recent Outgoing Calls  
 
Chapter6 Application Program Menus  
6-18  
3. You can dial, save, or delete the selected number and check the saved details of  
each number.  
Press the [Send] button to dial the selected number.  
Press the [Menu] button to save or delete the selected number. Then, a popup  
menu will appear. Dial [1] to save the selected number. Dial [2] to delete the  
selected number or dial [3] to delete all recently called numbers . Please note  
you will be requested to confirm when deleting information  
Press the [Enter] button to see the saved details of the call to the selected  
number. The screen below shows the information displayed on the selected  
number .  
Figure 6.18 Checking Information on Outgoing Calls  
 
6-19  
Querying and Dialling Recent Caller IDs  
The call details and Calling line ID, if available, of the up to the last 30 incoming  
calls will be saved in the incoming call log. You can check review the details and  
dial the Caller IDs.  
1. Dial [3] from the [PhoneBook] screen to select [3.Incoming].  
Figure 6.19 Selecting the [Incoming] Menu  
2. The list of latest received calls appears as shown below. Press the direction  
buttons to search.  
Figure 6.20 Recent Incoming Calls  
 
Chapter6 Application Program Menus  
6-20  
3. You can dial, save, or delete the selected number and check the saved details of  
each number.  
Press the [Send] button to dial the selected number.  
Press the [Menu] button to save or delete the selected number. Then, a popup  
menu will appear. Dial [1] to save the selected number. Dial [2] to delete the  
selected number or dial [3] to delete all recently receive call details. Please  
note you will be requested to confirm when deleting information  
Press the [Enter] button to see the saved details of the call to the selected  
number. The screen below shows the information displayed on the selected  
number .  
Figure 6.21 Checking Information on the Number of Incoming Calls  
 
6-21  
Registering Telephone Numbers  
The user can save 1000 speed dial names and 2,400 telephone numbers. Each  
Speed dial name can have the following information registered: 5 telephone  
numbers (home, mobile phone, work/school, Etc, and facsimile), e-mail, group,  
and notes. Each speed dial number can also be allocated a speed dial number  
location.  
1. Dial [4] from the [PhoneBook] screen to select the [4.New number].  
Figure 6.22 Selecting the [New number] Menu  
2. The screen that prompts you to enter information appears as shown below.  
Press the up/down direction buttons to move to the between locationsthat  
you want to enter information in.  
3. After entering the telephone numbers in the appropriate field use the direction  
arrows to move to the right hand box and the system will allocated a speed  
dial location for the new number automatically. Enter the remaining  
information.  
 
Chapter6 Application Program Menus  
6-22  
Figure 6.23 Entering Characters in the New Number Items  
 
6-23  
4.Press [Enter] to save.  
4. Press the [End] button to return to the idle screen.  
Editing Groups  
This function allows you to establish groups to which speed dial names can be  
included. This allows you to search for speed dial numbers by personalized  
groupings.  
1. Dial [5] from the [PhoneBook] screen to select [5.Edit Group].  
Figure 6.24 Selecting the [Edit Group] Menu  
 
Chapter6 Application Program Menus  
6-24  
2. The list of the currently registered groups appears as shown below:  
Figure 6.25 Group List  
3. You can add, modify, and delete groups.  
Press the [Menu] button to add a new group. In the popup menu, dial [1] to  
add a group and enter the name of the group. Press [Enter] to save.  
To change the name of a group, select the target group from the list and press  
the [Menu] button. In the popup menu, ial [2] and enter a modify the group  
name. Press [Enter] to save.  
To delete a group, select the target group from the list and press the [Menu]  
button. In the popup menu, dial [3]. “Do you want to remove?” message  
appears, select [OK] and then press the [Enter] button.  
4. Press the [End] button to return to the idle screen.  
 
6-25  
Deleting All Telephone Numbers  
This function allows you to delete all saved telephone numbers.  
1. Dial [6] from the [PhoneBook] screen to select [6.Delete all].  
Figure 6.26 Selecting the [Delete all] Menu  
2. The screen that prompts you to enter a password appears. If the user enters the  
password set in the phone, the “Recovery impossible when removed. Are you  
sure?” message will appear. Select [OK] and press the [Enter] button. to  
delete , all the telephone numbers saved in the [PhoneBook].  
If you do not change your password, the initial password is 0000. If you forget  
your password, please contact your System Administrator.  
3. Press the [End] button to return to the idle screen.  
 
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Checking Users Own Extension Number  
This function allows you to check your own extension number.  
1. Dial [7] from the [PhoneBook] screen to select [7.My own number].  
Figure 6.27 Selecting the [My own number] Menu  
2. Your extension number appears as shown below:  
Figure 6.28 Checking the [My own number]  
 
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Using the Electronic Diary  
1. Press the [Menu] button to display the main menu.  
2. Use the direction buttons to select the [E-Diary] icon and then press [Enter] to  
select.  
Figure 6.29 Selecting the [E-Diary] Menu  
3. The [E-Diary] screen appears as shown below. Select the desired item.  
Figure 6.30 Sub-Menus of the [E-Diary] Menu  
 
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Setting a Wakeup Call  
This function allows you to set an alarm to ring for 3 minutes or until answered,  
at therequired time. The frequency options for a wakeup call are ; everyday, Monday to  
Friday or Monday to Saturday.  
1. Dial [1] from the [E-diary] screen to select [1.Wakeup call].  
Figure 6.31 Selecting the [Wakeup call] Menu  
2. The [Wakeup call] screen appears. Specify the time for a wakeup call (24Hour  
mode) , a ring tone, and the frequency. Press [Enter] to save.  
Figure 6.32 Setting a Wakeup Call  
 
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Setting an Alarm Clock  
This function is similar to the wakeup call function except that the frequency of  
the alarm is limited to once only or everyday.. Two separate alarm times are  
available:  
1. Dial [2] from the [E-diary] screen to select [2.Alarm].  
Figure 6.33 Selecting the [Alarm] Menu  
2. Select alarm clock 1 or the alarm clock 2. Enter the alarm time (24 Hour mode),  
specify the ring tone and alarm frequency. Press [Enter] to save.  
Figure 6.34 Setting an Alarm Clock  
 
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Daily Planner  
The Daily Planner allows you to schedule events and have the OfficeServ system  
notify you when an event is to commence. Up to 30 event schedules can be  
registered.  
A note up to 32 characters long can be associated with each scheduled event. If  
the note is more than 8 characters long, it can be viewed by selecting it,  
pressing the [Menu] button and then OK.  
An available ring tone can be selected.  
An alarm can be set to ring an hour before, 30 minutes before and onthe  
specified time,.  
Registering a New Sc hedule  
1. Dial [3] from the [E-diary] screen to select [3.Daily Planner].  
Figure 6.35 Selecting the [Daily planner] Menu  
 
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2. The [Select a Date] screen appears as shown below. Use the direction buttons  
to select dates to be registered. Press [Enter] to save.  
Figure 6.36 Specifying Dates to be Registered  
3. The [Schedule Registration] screen appears as shown below: Use the  
navigation keys to more between the entry blocks  
Figure 6.37 Schedule Setting  
Enter time (24 hour mode).  
Enter the details of the schedule.  
Select the alarm time (an hour before specified time, 30 minutes before  
specified time, and on time).  
Select a ring tone for the alarm.  
4. Press [Enter] to save the schedule.  
 
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5. Press the [End] button to return to the idle screen.  
C hec king/Modifying/Adding/Deleting Sc hedule Deta ils  
1. Dial [3] from the [E-diary] screen to select [3.Daily planner].  
Figure 6.38 Selecting the [Daily planner] Menu  
2. The [Select a Date] screen appears as shown below. Use the direction buttons  
to select the required date and the scheduled events will be indicated on the  
left of the LCD. Each date with a scheduled event will be indicated.  
3. Press the [Menu] button. Then, select the scheduled event you wish to  
modify/delete using the navigation buttons..  
Figure 6.39 Selecting the Schedule of Registered Dates  
 
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If the [Enter] button is pressed while on checking the details, the user can modify  
the details immediately.  
3. Presses the [Enter] button anda popup menu to modify/add/delete the schedule  
will appear.  
Dial [1] to review the the current details.  
Dial [2] to add a new schedule.  
Dial [3] to modify the details.  
Dial [4] to delete the selected schedule. Then, the “Do you want to remove?”  
message will appear. Select [OK] to delete the schedule.  
4. Press the [End] button to return to the idle screen.  
Delete All Sc hedules  
1. Dial [3] from the [E-diary] screen to select [3.Daily Planner].  
Figure 6.40 Selecting the [Daily planner] Menu  
2. Use the direction buttons to select the required date and the scheduled events  
will be indicated on the left of the LCD. Each date with a scheduled event  
will be indicated..  
 
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Figure 6.41 Selecting the Schedule to be Deleted.  
4. Press the [Menu] button followed by [Enter]Press and a popup menu to  
modify/add/delete the schedule will appear.  
5. Dial [5] to delete all schedules for the specified date. Then, the “Do you want  
to remore?” message will appear. Select [OK] and press the [Enter] Button.  
4. Press the [End] button to return to the idle screen.  
 
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Using a Memo pad  
The memo pad allows you to save simple notes in the phone.  
Entering Notes  
1. Dial [4] from the [E-diary] screen to select [4.Memo pad].  
Figure 6.42 Selecting the [Memo pad] Menu  
2. The [Memo pad] screen will appear as shown below. Dial [1] to enter a new  
memo and then press the [Enter] to save.  
Figure 6.43 Entering Notes  
 
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3. Press the [End] button to return to the idle screen.  
Checking/Modifying/Deleting/Registering Memo  
1. Dial [4] from the [E-diary] screen to select [4.Memo pad].  
Figure 6.44 Selecting the [Memo pad] Menu  
2. Dial [2] to search for saved memos. Select the desired note from the memo list.  
To check the contents of the memo, press the [Enter] button. Press [Cancel] to  
return to the Memo List.  
3. Press the [Menu] button to add, modify or delete the selected memo.. A popup  
menu (1.Add, 2.Modify, 3.Delete) will appear.  
Figure 6.45 Memo List  
 
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Dial [1] to enter a new memo. Press the [Enter] to save.  
Dial [2] to to modify the selected memo. Press [Enter] to save the edited note.  
Dial [3] to delete the selected memo.  
3.  
4. Press the [End] button to return to the idle screen.  
Deleting All Registered Memos  
1. Dial [4] from the [E-diary] screen to select [4.Memo pad].  
2. Dial [3] to delete all saved memos. The “Do you want to remove all?” prompt  
will appear on the display. Select [OK] and press [Enter].  
3. Press the [End] button to return to the idle screen  
 
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Using a Calculator  
A simple calculator is available to add, subtract, multiply, and divide numbers.  
1. Dial [5] from the [E-diary] screen to select [5.Calculator].  
Figure 6.46 Selecting the [Calculator] Menu  
2. The [Calculator] screen appears.  
Figure 6.47 Calculator  
 
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3. Enter the first number. Then, press the navigation key to select the required  
operation.  
Press the [#] button to enter negative numbers.  
Press the [*] button to enter decimal points.  
Press the [Cancel] button to erase incorrectly entered numbers.  
4. Enter the second numbers and press the [Enter] button to complete the  
calculation.  
5. To continue calculation, select another operation and enter numbers to calculate.  
Press the [Enter] button to repeat the last calculation with the calculation result  
values.  
Press the [Cancel] button to calculate new values.  
6. Press the [End] button to finish calculation.  
 
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Searching Time in Cities around the World  
The user can search local time in 39 cities around the world (Seoul, Tokyo, Alaska,  
Buenos Aires, Moscow, Guam, Sydney, LA, San Francisco, Middle Atlantic, Abu  
Dhabi, Okhotsk, Denver, Phoenix, Cape Verde, Tashkent, Wellington, Oakland,  
Chicago, Dallas, London, Alma Tai, Samoa, Midway, New York, Miami, Rome,  
Paris, Berlin, Bangkok, Jakarta, Honolulu, Hawaii, Karakas, Lapas, Athens,  
Helsinki, Hong Kong, and Beijing).  
1. Dial [6] from the [E-diary] screen to select [6.World Time].  
Figure 6.48 Selecting the [World Time] Menu  
2. The [World Time] screen appears as shown below:  
Figure 6.49 Checking World Time  
3. To set the correct time for your local city press the [Menu] button followed by  
[Yes}. Then use the left/right navigation buttons to select you time zone and  
 
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press [Enter].  
4. To check the local time at another destination press the navigation buttons to  
select the city you require.  
5. Press the [End] button to return to the idle screen.  
 
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D-DAY Plus  
D-DAY Plus allows you to enter an important schedule so that you can check the  
time left until or the time passed from the entered date (D-Day). The D-DAY can  
be entered directly, or can also be entered automatically by calculating the number  
of days before/after the entered base date.  
1. Dial button [7] from the [E-Diary] screen to select [7.D-Day Plus].  
Figure 6.50 Selecting the [D-Day Plus] Menu  
2. The registered [D-Day Plus] screen is displayed.  
Figure 6.51 D-Day Search List  
 
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Entering a new D-DAY  
1. Select [D-Day Add] from the [D-Day Plus] screen by Dialling [1]. The D-DAY  
entry screen is displayed as shown below.  
2. Select either D-Day Exact Date or D-Day Base/Off  
Figure 6.52 D-Day Date Entry  
Dial [1] to select D-Day Exact Date. Enter the date, the alarm interval, and  
notes relating to the D-Day setting. Press the [Enter] to save the data  
Dial [2] to select D-Day Base/Off.. Enter the Base Date, then enter the  
corresponding number of days Before or After the Base Date. Press [Enter] to  
set the alarm interval and notes relating to the D-Day setting. Press the [Enter]  
to save the data  
Figure 6.53 D-Day Add  
3. Press the [End] button to return to the idle screen.  
 
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D-DAY C hec k /Modify/Delete  
1. Dial button [7] from the [E-Diary] screen to select [7.D-Day Plus].  
2. Dial [2] for D-Day Search  
3. Select the preferred D-DAY item from the [D-Day Search] screen  
Figure 6.54 D-Day Search Item  
2. Press the [Menu] button to display the popup menu (, 1.Modify, 2.Delete) screen.  
Dial [1] to modify the selectedD-DAY.  
Dial [2] to delete the selected D-DAY item.  
3. To check the contents of a D-DAY, select the preferred D-DAY from the D-  
DAY Search screen, and press the [Enter] button.  
4. Press the [End] button to return to the idle screen.  
 
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Unit Convert  
This feature provides a simply conversion program for commonly used units of  
measurement for temperature, length, weight, volume, and area.  
1. Dial [7] from the [E-Diary] screen to select [7.D-Day Plus].  
1. Dial [8] from the [E-Diary] screen to select [8.Unit Convert]  
Figure 6.55 Selecting the [Unit Convert] Menu  
2. The [Unit Convert] list screen will be displayed.  
Figure 6.56 Sub Menus of [Unit Convert] Menu  
3. Select the preferred unit item and then press the [Enter] button.  
 
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4. The unit selection screen shown below is displayed. Press the left/right  
navigation buttons to select the base unit.  
Figure 6.57 Unit Selection Screen  
5. Enter the value to be converted, and press the downward button.  
6. Press the left/right navigation button to select the conversion unit. Press the  
[Enter] button and the result will be displayed as shown below:  
Figure 6.58 Unit Conversion Result Screen  
7. Press the [End] button to return to the idle screen.  
 
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Messa ge  
The message feature allows you to send text messages to other ITP phones, review  
received Text messages and draft text messages for later use.  
1. Press the [Menu] button to display the main menu screen.  
2. Use the navigation buttons to select the [Message] icon and press the [Enter]  
button.  
Figure 6.59 Selecting [Message] Menu  
3. The [Text message] screen is displayed as shown below. You can select the  
sub-menu item required.  
Figure 6.60 Text Message Main Screen  
 
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Received Message  
The user can check the text messages or set the reception status.  
1. Dial [1] from the [Text message] screen to select [1.Received].  
Figure 6.61 Selecting [Received] Menu  
2.  
3. The [Received message box] will be displayed as shown below.  
Figure 6.62 Received Message Box  
 
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Rec eived Text Messa ge Box  
Allows you to review received text messages and to setup how you wish to be  
notified on the arrival of a new text message.  
1. Dial [1] from the [Received message Box] screen to select [1.Msg Charge XX].  
The received text message box is displayed as shown below.  
Unchecked Message  
Figure 6.63 Received Text Message Box  
2. To dial the number that corresponds to the received message, select the  
message item and press the [Send] button.  
 
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4. To check the content of a message, select the message from the message list  
screen and press the [Enter] button. The message is displayed on the screen  
as shown below. Press the up/down direction button to check messages  
longer than the screen size.  
Figure 6.64 Confirm Message  
5. To Reply/Resend/delete the selected message or all of the messages in the  
Received text message box press the [Menu] button.  
To reply to the message dial [1] and write your message  
To resend the message to another user dial [2] and select the user  
To delete the message dial [3]. You will be requested to confirm the deletion,  
select OK and press [Enter].  
To delete all received messages dial [4]. You will be requested to confirm the  
deletion, select [OK] and press [Enter].  
 
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Arriva l Notic e Interva l Setup  
You can set how the ITP 5012L will notifyyou of a new message arrival.  
1. Dial [2] from the [Received message box] screen to select [2. Indication Intrvl]  
The menu for setting the notification will be displayed.  
Figure 6.65 Notice Interval  
2. Dial [1] to select the number of times you will be notified of a new message.  
The options are:,.  
Once: Alarm rings once when a message arrives  
Every 2 minutes: Alarm rings every 2 minutes until the message is checked.  
No Alarm: No alarm notification  
and press the [Enter] button  
 
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Arriva l Notic e Sound Setup  
You can set the ring tone of the new message notification alarm.  
1. Dial [2] from the [Received message box] screen to select [2. Indication Tone]  
The menu for setting the ring tone be displayed.  
Figure 6.66 Notice Sound Selection  
2. Select one of five ring tones by pressing the navigation buttons, and press the  
[Enter] button to save.  
Set/C lea r Messa ge Displa y  
You can select whether to the content of the message when it arrives.  
1. Dial [3] from the [Received message box] screen to select [3.Show Contents]  
The menu screen for the message display will pop up.  
 
6-53  
Figure 6.67 Message Display Screen  
2. Select your preferred message display option by pressing the navigation  
buttons. Press the [Enter] button to save.  
Save : Displays the message popup screen with the content of the message  
Clear : Displays the message popup screen without displaying the content of  
the message.  
 
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Sent Message  
Allows you to write a new message to be sent.. In addition, messages saved in the  
Sent message box and the Reserved message box can be resent through the Sent  
message box function.  
1. Dial [2] from the [Text message] screen to select [2.Sent].  
Figure 6.68 Selecting the [Sent] Menu  
2. The [Sent message box] is displayed as shown below.  
Figure 6.69 Sent Message Box  
 
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Write Messa ge  
You can write a new message.  
1. Dial [1] from the [Sent message box] screen to Select [1.Write Message].  
Select [1.New message] to display the Write New Message screen below.  
Figure 6.70 Write New Message  
Enter the extension number.  
Enter the contents of the message.  
2. Press the [Enter] button to send the message.  
3. You will need be asked whether you wish to save the sent message. To save the  
message in Outgoing messages, select [OK] and press the [Enter] button.  
4.If there is a transfer failure, a screen inquiring whether you wish to save the  
message in the Reserved (Invoke) message box is displayed. Select [OK] to  
save the message and press the [Enter] button .  
Writing messa ges through Outgoing messa ge  
Sent messages saved in the Outgoing message box can be retrieved and sent again  
or edited.  
 
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1. Dial [1] from the [Sent message] screen to select [1.Write Message]. Dial [2] to  
select [2.Invoke message] to display the [Draft] screen below.  
Figure 6.71 Draft  
2. Use the navigation buttons to select a message to be retrieved, and press the  
[Enter] button. The message can be sent as is or revised. Follow the steps 1  
through 4 described in the ‘Write Message’ clause above.  
 
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Sent Messa ge Box  
Ssent messages or the reserved messages saved in the Sent message box can be  
checked, deleted, or resent. However, the message cannot be revised.  
1. Dial [2] from the [Sent message box] to select [2.Outgoing Message].  
2. The [Sent message box] screen is displayed as shown below:  
Figure 6.72 Sent Message Box  
3. Select the sent message required from the list and press the [Menu] button .  
Dial [1] to resend the Sent/Reserved message to another person.  
Dial [2] to cancel a the sent/reserved message.  
Dial [3] to delete the Sent/Reserved message.  
Dial [4] to delete all the messages saved in the Sent/Reserved message box.  
4. To confirm the contents of the message, select the message from the message  
list screen and press the [Enter] button. The message will be displayed.  
Text Message Box  
You draft new messages or retrieve draft messages saved in the Text message box.  
 
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1. Dial [3] from the [Text message] screen by to select [3.Draft].  
Figure 6.73 Selecting the [Draft] Menu  
2. The [Draft] screen is displayed as shown below:  
Figure 6.74 Draft  
3. New Message, Search Message, and Remove All Message can be executed.  
Dial [1] to prepare a new draft messages  
Dial [2] to review saved messages.  
Dial [3] to delete all draft messages saved in the Text message box.  
4. To confirm the draft message, select the message from the message list screen  
and press the [Enter] button.Press [Menu] to return to the draft message list.  
 
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Setting Ring Type/Volume  
1. Press the [Menu] button of the phone to display the main menu screen.  
2. Use the navigation buttons to select the [Volume] icon, and press the [Enter]  
button.  
Figure 6.75 Selecting the [Volume] Menu  
3. The [Ring Type/Volume] screen is displayed as shown below. You can select  
the item you require using the navigation buttons or the scroll button.  
Figure 6.76 Sub Menus of [Sound/Volume] Menu  
 
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Selecting Ring Type  
You can set the ring type (tone) of your choice.  
1. Dial [1] from the [Sound/Volume] screen to Select [1.Ring type] .  
Figure 6.77 Selecting the [Ring Type] Menu  
2. The [Ring type] screen is displayed as shown below. There are 8 ring types  
available. Use the left/right navigation buttons to select the ring type, and  
press the [Enter] button. A sample of each ring tone will heard as you select  
each one.  
Figure 6.78 Setting the Ring Type (Melody)  
3. Press the [End] button to return to the idle screen.  
 
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Setting the Ringer Volume  
You can set the volume of the ringer.  
1. Dial [2] from the [Sound/Volume] screen to select [2.Ringer vol.]  
Figure 6.79 Selecting [Ringer Volume] Menu  
2. The [Ringer vol.] screen is displayed as shown below. There are 8 volume  
levels. Press the [uVolumet] button to set the volume required.  
Figure 6.80 Setting the Ringer Volume  
 
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Setting OffHook volume  
You can set the Off Hook ringer volume of the phone.  
The Off-Hook ring is the ring that indicates you have a call waiting while currently  
on a call.  
1. Dial [3] from the [Sound/Volume] screen to select [3.Off Hook vol.].  
Figure 6.81 Selecting the [OffHook Volume] Menu  
2. The [Off Hook vol.] screen is displayed as shown below. There are 8 volume  
levels. Press the [uVolumet] button to set the volume required.  
Figure 6.82 Setting the OffHook Volume  
 
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Setting Handset Volume  
You can set the volume when speaking through the handset.  
1. Dial [4] from the [Sound/Volume] screen to select [4.Handset vol.].  
Figure 6.83 Selecting the [Handset Volume] Menu  
2. The [Handset vol.] screen is displayed as shown below. There are 8 volume  
levels. Press the [uVolumet] button to set the volume required.  
Figure 6.84 Setting the Handset Volume  
Setting Speaker Volume  
You can set the speaker volume for when you use the speakerphone..  
 
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1. Dial [5] from the [Sound/Volume] screen to select [5.Speaker vol.].  
Figure 6.85 Selecting [Speaker Volume] Menu  
2. The [Speaker vol.] screen is displayed as shown below. There are 16 volume  
levels. Press the [uVolumet] button to set the volume required.  
Figure 6.86 Setting the Speaker Volume  
Setting Broadcast Volume  
You can set the Page volume for when you receive a page  
1. Dial [6] from the [Sound/Volume] screen to select [6.Broadcast vol.].  
 
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Figure 6.87 Selecting the [Broadcast Volume]  
2. The [Page vol.] screen is displayed as shown below. There are 16 volume  
levels. Press the [uVolumet] button to set the volume.  
Figure 6.88 Setting the Broadcast Volume  
C a ll forwa rding  
You mayt forward your calls to another station, groupo of stations, voicemail or an  
external number. The forwarding options available areForward All, Forward Busy,  
Forward No Answer, and Forward DND. Follow me is a read only entry it advises  
the current destnation if set.  
1. Press the [Menu] button to display the main menu screen.  
 
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2. Use the navigation buttons to select the [Forward] icon, and press the [Enter]  
button.  
Figure 6.89 Selecting the [Forward] Menu  
3. The [Call forwarding] screen is displayed as shown below:  
Figure 6.90 Setting the Call Forwarding  
4. Use the navigation buttons to select the option required, and enter the phone  
number to where the call should be forwarded. If you require an external  
number please enter the trunk access code first.  
5. To set the Forward press [Enter]  
6. To modify the current destination use the navigation buttons to select the  
 
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forward destination required. Press the [Menu] button and dial [2] to Modify.  
Enter the new Number and press [Enter] to save..  
 
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C onfiguring the phone  
1. Press the [Menu] button to display the main menu screen.  
2. Use the navigation buttons to select the [Config] icon, and press the [Enter]  
button.  
Figure 6.91 Selecting the [Config] Menu  
3. The [Configuration] screen is displayed as shown below. You can select the  
item using the navigation buttons or [Scroll] button.  
Figure 6.92 Sub Menus of [Config] Menu  
 
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Changing a Password  
Password refers to a 4-digit numbers that is used to protect phone your phone  
settings or set a variety of phone functions. Its default value is 0000 and can be  
changed as follows:  
1. Dial [1] from the [Configuration] screen, to select [1.Password].  
Figure 6.93 Selecting the [Password] Menu  
2. The [Enter password] screen appears as shown below. Enter the current 4-digit  
password. The entered numbers will be displayed as “*”.  
Figure 6.94 Entering Password  
3. The [New Password] screen appears. Enter a new 4 digit password.  
 
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4. The [Confirm new password] screen appears. Enter the new password again.  
Locking a Phone  
This function allows you to lock outgoing trunk calls, incoming/outgoing calls,  
and privacy protection to prevent others from using the phone without permission.  
1. Dial [2] from the [Configuration] screen, to select [2.Lock].  
Figure 6.95 Selecting the [Lock] Menu  
2. Enter the password of the phone in the password input screen.  
You should change your password from its , default value (0000) for maximum  
protection.  
If you do not remember your password, contact your System Administratoror your  
Authorised Samsung Reseller..  
 
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3. The [Lock] screen appears as shown below:  
Figure 6.96 List of Phone Lock  
Press the navigation buttons to select one of the following three options. Then,  
press the [Enter] button to save the setting.  
Unlock : Unlock  
Lock All : Lock all the incoming and outgoing calls from the phone  
Lock Outgoing Call : Lock the outgoing calls being made from thethe phone  
only  
 
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Setting Answering Mode  
This function allows the user to set the answering mode of the phone.  
1. Dial [3] from the [Configuration] screen to select the [3.Answering Mode].  
Figure 6.97 Selecting the [Answering Mode] Menu  
2. The [Answering Mode] screen appears as shown below.  
Figure 6.98 Specifying Answering Mode  
Press the navigation buttons to select one of the following three options. Then,  
press the [Enter] button to save the setting.  
Ring : The phone rings when someone calls you  
Voice Announce : The phone automatically answers a call and allows you to  
hear the caller through the speaker. You must lift the handset or press the  
 
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[Speaker] button to speak to the caller.  
Automatic Answering Mode : The phone automatically answers the call and  
allows you to hear the caller through the phone speaker and respond through  
the microphone.. For privvacy lifts the handset to speak to the caller.  
 
6-75  
Setting Boss Answering Mode  
This function allows the user to set the boss answering mode, which can be set  
only at the phone assigned for a boss.  
1. Press the dial button [4] from the [Configuration] screen to select the [4.Boss  
answering]. Then, press the [Enter] button.  
Figure 6.99 Selecting the [Boss Answering] Menu  
2. The [Boss answering] screen appears as shown below.  
Figure 6.100 Setting Boss Answering Mode  
 
Chapter6 Application Program Menus  
6-76  
Press the direction button to select one of the following three options. Then, press  
the [Enter] button.  
Ring : The phone rings when someone calls you  
Automatic : The phone automatically answers a call when someone calls you  
Broadcast Answering Mode : The user can hear only the caller’s voice through  
a speaker while the user’s own voice is not emitted. If the user lifts the handset  
or press the [Speaker] button, the user can be connected on the phone.  
For detailed description, refer to chapters about the MMC 121 program from  
‘iDCS 500 Programming Guide.’  
 
6-77  
Setting a Language  
This function allows the user to set a language for the phone.  
1. Press the dial button [5] from the [Configuration] screen to select the  
[5.LANGUAGE]. Then, press the [Enter] button.  
Figure 6.101 Selecting the [LANGUAGE] Menu  
2. The [LANGUAGE] screen appears as shown below.  
Figure 6.102 Setting a LANGUAGE  
 
Chapter6 Application Program Menus  
6-78  
Press the direction button to select one of the following two options. Then, press  
the [Enter] button.  
ENGLISH : The language for the phone is set to English.  
KOREA : The language for the phone is set to Korean.  
For detailed description, refer to chapters about the MMC 121 program from  
‘iDCS 500 Programming Guide.’  
Setting the Method of CID Display  
This function allows the user to set the display of caller ID in the LCD panel of  
the phone.  
1. Press the dial button [6] from the [Configuration] screen to select the [6.CID  
Display]. Then, press the [Enter] button.  
Figure 6.103 Selecting the [CID Display] Menu  
 
6-79  
2. The [CID Display] screen appears as shown below.  
Figure 6.104 Setting CID Display Mode  
Press the direction button to select one of the following three options. Then, press  
the [Enter] button.  
None : Caller ID is not displayed.  
Name : If the name of a caller is registered with the [PhoneBook], the name is  
displayed. If not, the caller’s telephone number is displayed.  
Number : The telephone number of a caller is displayed.  
 
Chapter6 Application Program Menus  
6-80  
Setting an Absent Message  
This function allows the user to set an absent message, which is to be left to the  
phone when you are absent.  
1. Press the dial button [7] from the [Configuration] screen to select the [7.Absent  
Msg.]. Then, press the [Enter] button.  
Figure 6.105 Selecting the [Absent Msg.] Menu  
2. The [Absent Msg.] screen appears as shown below.  
Figure 6.106 Setting an Absent Message  
Since messages 01 to 10 are registered with the system, press the direction  
buttons to select one of the messages. Then, press the [Enter] button.  
 
6-81  
3. You can enter messages in 16 to 20 directly. Select any message that the user  
wants to enter and press the [Menu] button. If the popup menu appears, select  
[Modify] and press the [Enter] button. Then, [Enter an Absence Message]  
screen will appear as shown below. Enter a message within the range of 8  
characters.  
Figure 6.107 Entering an Absent Message  
If the user wants to delete the entered messages, select the messages (16 to 20)  
and press the [Menu] button. This will bring a popup menu prompting the user  
to delete or cancel the entered messages. Select the menu to delete the  
messages.  
 
Chapter6 Application Program Menus  
6-82  
Displaying Internal Calls  
This function allows you to determine whether internal numbers or internal names  
will be displayed on the internal call to your phone.  
1. Press the dial button [8] from the [Configuration] screen to select the  
[8.Internal call]. Then, press the [Enter] button.  
Figure 6.108 Selecting the [Internal call] Menu  
2. The [Internal call] screen appears as shown below.  
Figure 6.109 Specifying Internal Call Display Mode  
3. Press the left/right direction buttons to select ‘Number’ or ‘Name’. Then, press  
the [Enter] button.  
 
6-83  
Entering a Users Name  
This function allows the user to enter the name of phone. The entered name is  
displayed on the caller’s phone at the time of an internal phone call.  
1. Press the dial button [9] from the [Configuration] screen to select the [9.My  
Name]. Then, press the [Enter] button.  
Figure 6.110 Selecting the [My Name] Menu  
2. The [My Name] screen appears as shown below.  
Figure 6.111 Entering My Name  
Use the dial buttons to enter the user’s name and press the [Enter] button.  
For information on how to enter characters, refer to ‘Annex’ in this manual.  
 
 
A-1  
Annex A Additiona l Informa tion  
Absenc e Messa ge C ode a nd Messa ge  
If the phone users are absent for a while, they are able to leave an absence  
message. 10 messages are registered as shown below. Select one of the registered  
messages and leave it to the internal phone call. A caller will see the message and  
be aware that the user is absent.  
Table A.1 List of Absence Messages  
Message Code  
Message  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
GIVE ME THE CALL  
TAKE A MESSAGE  
ASK THEM TO HOLD  
SEND TO MY VM  
TRSF TO MY SECY  
LEAVE A MESSAGE  
PAGE ME  
OUT OF TOWN  
IN A MEETING  
I WILL CALL BACK  
BLANK MESSAGE  
BLANK MESSAGE  
BLANK MESSAGE  
BLANK MESSAGE  
BLANK MESSAGE  
The user can enter messages in the 5 blank message codes directly.  
 
Annex Additional Information  
A-2  
Entering C ha ra c ters  
The ITP-5012L IP phone allow the user to enter English alphabet and special  
characters.  
Selecting Entering Mode  
Press the [Menu] button from the character input screen to select character input  
mode.  
Press the [Menu] button repetitively to select the following character input modes.  
A : English uppercase input mode  
a : English lowercase input mode  
S : Special character input mode  
 
A-3  
Entering Characters  
The following dial buttons are used for entering characters. Press the left/right  
direction buttons to move a cursor. Then, modify or insert the desired characters.  
Entering Alphabet  
Press the [Menu] button repetitively to select character input mode.  
The location of alphabet letters on dial buttons is described as follows:  
Table A.2 Location of Alphabet Letters on Dial Buttons  
Dial  
Alphabet  
Dial Button  
Alphabet  
Dial Button  
Alphabet  
Button  
1
4
7
*
Q Z  
G H I  
2
5
8
0
A B C  
J K L  
T U V  
3
6
9
#
D E F  
M N O  
P Q R S  
W X Y Z  
Press the button repetitively until the desired alphabet letter appears.  
e.g.) Press the button [5] twice to enter K.  
Press the button [7] four times to enter S.  
To enter another alphabet letter from the same button sequentially, enter the  
first alphabet letter, wait for about 3 seconds, and then press the button again.  
Perform the following procedure to insert blank.  
Press the right direction button to insert blank.  
To insert blank between the entered characters, press the left/right  
direction buttons to move a cursor to a character that will be right next  
to the blank, and press the dial button [0] once.  
Press the [Cancel] button to delete any characters. Press the [Cancel] button  
briefly to delete the character left to the cursor one by one. Press the [Cancel]  
button for more than 2 seconds to delete all characters left to the cursor.  
 
Annex Additional Information  
A-4  
Entering Special Characters  
1. Press the [Menu] button to select the special character input mode.  
2. Then, special characters that can be selected will be displayed on the lower part  
of the character input screen.  
Press the left/right direction buttons, then select special characters and press  
the [Enter] button. Press the up/down direction buttons to select another type  
of special characters.  
3. To stop entering special characters, press the [Menu] button and move to  
another character input mode. Press the [Enter] button to save the entered  
messages.  
Press the dial button [0] to insert blank.  
Press the [Cancel] button to delete characters. Press the [Cancel] button for a  
short time to delete the character left to the cursor one by one. Press the  
[Cancel] button for more than 2 seconds to delete all characters left to the  
cursor.  
Entering Numbers  
Press the dial button displaying the desired number (for more than 2 seconds),  
irrespective of character input modes.  
e.g.) Press the button [7] to enter 7.  
 
A-5  
Supporting Sa msung Network SYNC Progra m  
The user can edit telephone number data from the Samsung Network SYNC  
program as needed and download the data to the phone.  
Connect one end of a data cable to the USB port of ITP-5012L IP phone and the  
other end of a data cable to that of PC. In this way, the user can download  
telephone number data saved in the phone to PC.  
To use the program and data in a stable state, connect the data cable to the phone,  
start the SYNC program, and disconnect the cable after using the program.  
For information on how to obtain the Samsung Network SYNC installation  
program and use the Samsung Network SYNC program, please download it from  
the following home page of Samsung Electronics Co., Ltd.  
http://www.samsungnetwork.com/  
 
Annex Additional Information  
A-6  
(This page intentionally left blank.)  
 
IP Phone  
ITP-5012L  
User Guide  
©2003 Samsung Electronics Co., Ltd.  
All rights reserved.  
This manual is protected by copyright of SAMSUNG.  
No information contained herein may be copied, translated,  
transcribed or duplicated for any commercial purposes or  
disclosed to third parties in any form without the prior  
written consent of SAMSUNG Electronics  
 

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